), pensions, or ServiceNow. Bruin recognises the positive value of diversity, and aims to promote equality and challenge unfair...
planning in conjunction with key partners such as P&C PMO, Finance and Central Tech (Workday, ServiceNow). Partner... Adept at using HR technology (Workday, ServiceNow) and data to inform decisions and improve service High attention...
strategic partnerships with 4 of the world's leading software publishers - Salesforce, ServiceNow, Microsoft and SAP... and building a reputation in winning new business in competitive markets. The UK market is specifically focussed on ServiceNow, SAP...
, ultimately being the technical liaison · Use ServiceNow for all reports and manage the teams workload and SLAs as the point...
environments, including device builds, configuration, and policy management. Using ServiceNow for incident, change, and request..., and update schedules. Familiarity with ServiceNow or similar ITSM platforms. Ability to troubleshoot escalated incidents...
working within ITIL-aligned change, incident, and problem management processes, ideally using ServiceNow. Comfortable...
, including Adobe, Ciena, Dropbox, Facebook, AWS, Google Cloud, Oracle, ServiceNow and Proofpoint. Equal Opportunities...
on large transformation or migration programmes Experience with Salesforce and/or ServiceNow Good knowledge of integrations...
, global KPIs, service reporting) through PowerBI, ServiceNow and MS Products. Guide and manage the outsourced Incident...-pressured projects to tight timescales. Producing statistics and reports through PowerBI, ServiceNow and MS Products...
management tooling (e.g. ServiceNow). Preferred Qualifications BCS Business Analysis certification (or equivalent) ITIL 4...
(e.g., LogicMonitor, ManageEngine, ServiceNow). Proven ability to deliver operational excellence through proactive... skills. ITIL Foundation (or higher) certification. Vendor-specific certifications in monitoring tools (e.g., ServiceNow...
with monitoring tools, ticketing systems (ServiceNow), and ITIL processes. Experience with cloud platforms (e.g., Azure, AWS...
(e.g., LogicMonitor, ManageEngine, ServiceNow). Proven ability to deliver operational excellence through proactive... skills. ITIL Foundation (or higher) certification. Vendor-specific certifications in monitoring tools (e.g., ServiceNow...
, and collaboration tools (e.g., ServiceNow, PagerDuty). Support automated incident detection, enrichment, and diagnostics. Performance...
with monitoring tools, ticketing systems (ServiceNow), and ITIL processes. Experience with cloud platforms (e.g., Azure, AWS...
rules). ? ITIL change fluency; ServiceNow request/change models. Preferred Certifications: ? PSPO / CSPO; ITIL 4...
such as ServiceNow. Stakeholder Engagement Work with Service Owners, Infrastructure and Application teams to define CI requirements..., especially Configuration Management. Proven experience in CMDB tools (e.g., ServiceNow) and discovery technologies...