Job Title: Senior ServiceNow Administrator Location: Raleigh, NC (Hybrid) Description AgreeYa is a global Systems... Integrator and is seeking an experienced Senior ServiceNow Administrator to join our growing team...
involving both large enterprise vendors (e.g., Salesforce, ServiceNow, Microsoft) and emerging SaaS providers Deal Structuring...
, Responsibilities & Scope of Authority: Utilize ServiceNow to record and track incidents, service requests including report requests... Knowledge of ITIL framework and best practices Knowledge of working with ServiceNow IT service management platform The...
, and batch jobs with external services, including identity providers, ServiceNow, Azure Graph API, and SharePoint Online APIs...
experience in workflow engineering and business process orchestration. Pega experience is preferred. ServiceNow knowledge...
documentation in ITSM tools (e.g., ServiceNow) Follow proper inventory handling, tagging, and tracking Escalate unresolved.... Ticket Management Receive, document, and close support requests in ITSM tools (e.g., ServiceNow). Prioritize tickets...
, and global standards and processes using ServiceNow cloud platform Collaborate with the team to manage all local hardware assets... and assist with hardware upgrades and tracking using ServiceNow cloud platform Repair and maintain all Firm-supported laptops...
, and global standards and processes using ServiceNow cloud platform Collaborate with the team to manage all local hardware assets... and assist with hardware upgrades and tracking using ServiceNow cloud platform Repair and maintain all Firm-supported laptops...
-as-code patterns embedded within ServiceNow workflows for Change, Incident, Problem, Release, and Access Management. Create..., and distributed systems. Experience with cloud platforms, Kubernetes, CI/CD, messaging systems, and ServiceNow or equivalent tooling...
. Experience: Experience required using ServiceNow, Zebra, and Power BI Knowledgeable of Tracert, ping, telnet Minimum of 1-2...
with risk management tools (e.g., Archer, ServiceNow GRC, OneTrust, LogicGate, etc.) Excellent communication and stakeholder...
experience in large, global organizations. Expertise in Incident, Problem, and Change Management Strong ServiceNow knowledge...
guidelines within business planning groups Manage and resolve ServiceNow ticket requests & inquiries to support company owned...
and at-the-elbow support for clinical documentation users. Troubleshoot issues reported through ServiceNow and provide timely...
governance tool platforms including Collibra Data Quality, Collibra Data Intelligence Platform, Power BI and ServiceNow...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
’s degree and 5–10 years of related experience, or equivalent combination. Strong knowledge of ITIL framework and ServiceNow...
tools (e.g., ServiceNow, Rally, or similar). Ability to interpret logs, error codes, and system behavior (tech-functional...
, and Grafana. Experience with ticketing systems, preferably ServiceNow. Minimum of 5 years of relevant experience...
, ServiceNow, Archer. Metrics: Develop and track baseline metrics for policy and standards.///A resilient Business Analyst...