Analyst, with at least 2 years working with modern technologies such as Salesforce, ServiceNow and OpenAI. Proven experience... communication, problem-solving, and analytical skills. Preferred Qualifications: ServiceNow, Salesforce, OpenAI...
status and server performance across ADMS components. Incident Management Handle P3 and P4 incidents using ServiceNow..., configurations, and troubleshooting steps. Required Technical Skills: ServiceNow (incident and performance analytics) MSSQL...
with modern technology platforms such as Salesforce or ServiceNow. Experience supporting or implementing AI-related initiatives...
& Q-sys hardware Ability to work with clients ServiceNow instance for asset management (future) Ability to work...
documentation Integrate monitoring data with ServiceNow for incidents, changes, and problems Track SLAs, MTTR, root cause..., Datadog, or Splunk Experience with ServiceNow or similar ITSM platforms Knowledge of API integrations and secure...
communication, analytical, and problem-solving skills Preferred Skills Salesforce and/or ServiceNow experience Microsoft...
& Q-sys hardware Ability to work with clients ServiceNow instance for asset management (future) Ability to work...
, Systems Analyst, or IT Analyst, with at least 2 years working with modern technologies such as Salesforce, ServiceNow... or AzureDevOps. Excellent communication, problem-solving, and analytical skills. Preferred Qualifications: ServiceNow, Salesforce...
Analyst, with at least 2 years working with modern technologies such as Salesforce, ServiceNow and OpenAI. Proven experience... communication, problem-solving, and analytical skills. Preferred Qualifications: ServiceNow, Salesforce, OpenAI...
crashes and performance issues, is a plus. Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred...
. Knowledge of: Windows Operating Systems. ServiceNow Microsoft Office Products (Word, Excel, Outlook, PowerPoint). Google...
of ServiceNow (or similar HR service delivery platform) Preferred Skills: Visio & process mapping Technical writing Project...
customer care environments. Familiarity with CRM and case management platforms (e.g., ServiceNow). Experience partnering...
& Operations Support application teams (e.g., Sterling) in pre-production (via ServiceNow/SNOW tickets) and production (Change... and manage incidents in ServiceNow based on alerts. Provide container logs and diagnostic data (e.g., TCP dump) when...
customer care environments. Familiarity with CRM and case management platforms (e.g., ServiceNow). Experience partnering...
to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data...
-on with ServiceNow, Spring Boot, REST APIs, and CI/CD pipelines. · Strong knowledge of cloud services. · Excellent problem-solving...
to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data...
, log analysis, and performance tuning. Service Management: Track and manage tasks efficiently using ServiceNow, ensuring... expertise in leveraging ITSM platforms like ServiceNow for efficient task management. Desired: Experience with advanced...
as needed. Automation: Develop solutions to automate manual processes such as data entry, validation, and integration. ServiceNow & ITSM... Integration: Utilize ServiceNow modules (Incident, Problem, Change, Knowledge, ITOM, ITAM) to support IT service management...