, or process automation initiatives (e.g., Workday, ServiceNow, Chatbots, or HR analytics tools). Excellent stakeholder management...
and Linux troubleshooting skills Experience with ticketing systems (ServiceNow, Jira) and SOC documentation practices...
/S, ICMP) Basic Windows and Linux troubleshooting skills Experience with ticketing systems (ServiceNow, Jira) and SOC...
, and cleanup/migration efforts. Experience with Aha, ServiceNow, and Salesforce is a plus. Track record of managing complex...
such as PowerBI, Tableau, and ServiceNow. Proven ability to build credibility and trusted partnerships with executives, business...
with ServiceNow teams and architects to manage incidents. Establish and maintain on-call rotations with teams who own critical...
administration and enterprise mobile device support (iOS/Android, MDM) Proficient in IT ticketing systems (e.g., Jira, ServiceNow...
, and special engagements. Manage incidents and requests in an ITSM platform (e.g., Zendesk, ServiceNow), demonstrating...