Management: Monitor and respond to client tickets in ServiceNow promptly and within agreed SLAs. Provide clear, professional...., ServiceNow). Interest in automation (UiPath and Power Platform), cloud platforms (Azure), and data analysis. Comfortable...
across engineering and vendor ecosystems, with proficiency in tools like ServiceNow, Service Manager, or Jira. Excellent communication...
+ years of enterprise IT support experience. Familiarity with ServiceNow or similar ITSM tools. Good prioritization.... Experience with ServiceNow or similar ticketing tools. Strong decision-making, prioritization, and self-discipline. Act...
, with proficiency in tools like ServiceNow, Service Manager, or Jira. Excellent communication and stakeholder leadership skills...
, PowerShell) or workflow orchestration tools. Specific Tools: Familiarity with ITSM platforms (e.g., ServiceNow, Jira Service...
model matures, this role will help shape demand, support the rollout of enterprise platforms (including ServiceNow), uplift...
and remediation tracking, providing transparency and actionable insights. Take ownership of the ServiceNow DR module, ensuring... all teams develop and maintain comprehensive DR and test plans within ServiceNow and that processes are embedded across the...
(e.g. ServiceNow PPM, Jira Align, MS Project Online) Qualifications Essential Bachelor's degree in Business...
ServiceNow. Experience supporting and contributing to technology initiatives such as hardware rollouts, new site...
tools such as JIRA and ServiceNow to manage delivery. Explore AI engineering approaches to automate workflows, uplift...
v4 certification and hands-on experience with ServiceNow. Strong understanding of ITIL v4 and practical experience using...
and practices, including DevOps methodologies and platforms such as JIRA or ServiceNow (highly desirable). Qualifications...
v4 certification and hands-on experience with ServiceNow. Strong understanding of ITIL v4 and practical experience using...
: Postgres, MariaDB, Galera Cluster ServiceNow workflow automation experience (fault/change/inventory) Strong networking...
and optimisation of ServiceNow Leading and developing a small, distributed service delivery team across Sydney and Brisbane Acting... in everything Experience implementing service management platforms such as ServiceNow Strong communication skills and the ability to work...
as recognition from industry giants such as NVIDIA, Microsoft, Intel, ServiceNow, and Snowflake. Our team includes industry leaders...
Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow platform partners... or other OS Previous experience working with the ServiceNow platform (Client Scripts, UI Policies/Actions/Pages/Scripts/Macros...
across both change and release management. Experience & Skills ITIL v4 certification with hands-on experience in ServiceNow...
how CCaaS and complementary CX platforms such as Genesys, NICE, AWS Connect, ServiceNow, Salesforce, Cognigy, and Nuance fit... knowledge of CX platforms (such as Genesys, NICE, AWS Connect, ServiceNow, Salesforce, Cognigy, Nuance) and ability to help...
across all Enterprise Application Services (EAS) practices in ANZ, including Microsoft, SAP, ServiceNow, and Oracle. The Software... management, Statements of Account (SOA), and payments for all client license transactions across SAP, Oracle, ServiceNow...