Technology Service Management (ITSM), continuous improvement and proactive problem management. Experience with ServiceNow...
and integrations. Will be responsible for integrating UCC tools with Microsoft 365 and network systems. Respond to ServiceNow tickets.... Experience providing support for Windows 11 basics ServiceNow help desk ticketing systems experience required Experience...
Environment (e.g., Eclipse, Visual Studio, VSCode) (preferred) Experience with ServiceNow (preferred) Experience with Max Jira... (TRM) Uses POLARIS calendaring tool, VIP Request (VIPR) portal, and ServiceNow Completes Kernel Installation...
, workload assignment, coaching, and conflict resolution 2 years of experience with ServiceNow platform and M365 products... in a production environment, with configuration and leveraging experience for ServiceNow Incident Management, Knowledge Management...
and with clients Experience using tools such as Jira, ServiceNow, and GitHub (preferred) Experience with CMMI (Capability Maturity... and overarching VA (Veterans Affairs) guidance (One-VA Technical Reference Model (TRM)) Uses GitHub and ServiceNow Works in Jira...
correctly over the internet. Track requests from inception to completion using JIRA, with ServiceNow as a backup. Provide... or ServiceNow for enhanced customer experience. DevOps, scripting, or programming experience is a plus, though...
to completion using JIRA, with ServiceNow as a backup. Provide white-glove customer service to ensure client satisfaction. Conduct... to apply. Understanding of routers, switches, networking, and licensing. Salesforce or ServiceNow for enhanced customer experience. DevOps...
provides Software Asset Management (SAM) support to a large government agency, primarily leveraging the ServiceNow platform... workflows within the ServiceNow SAM Professional module and ITSM suite. You will be responsible for creating and maintaining the...
with or familiarity with ServiceNow. Strong interpersonal and communication skills, with the ability to work effectively...
and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Networking Expertise: In-depth understanding of networking...
, including monthly monitoring programs (scanning, evaluation, patching, reporting) and familiarity with Jira/ServiceNow...
experience with the following skillsets: Proven significant success developing ServiceNow products using JavaScript..., based on customer requirements Ability to maintain sponsor's Tenant and personal development instance (PDI) in ServiceNow...
in ServiceNow. WHAT YOU’LL NEED TO SUCCEED Security Clearance Level: Active Top Secret clearance (Must be TS/SCI eligible...
utilizing ServiceNow. Produce after action reports following closure of cybersecurity incidents. This position will work...
such as TOGAF. Familiarity with ticketing systems (Service+, ServiceNow, Remedy, etc). Physical Requirements: Travel...
equipment, and preparing equipment for disposal while ensuring ServiceNow tickets remain updated Complete additional tasks... with ServiceNow tools Must have great oral and written communication skills Must be a US Citizen with the ability to obtain/maintain...
will have the capacity to develop web applications using JAVA, JAVAScript, NodeJS, and/or Angular. ServiceNow and Salesforce skills... Development Desired Experience and Skills: Salesforce Development ServiceNow Development/Administration Docker Container...
with other tools and platforms as needed (e.g., ServiceNow). Analyze data\trends to identify potential issues and recommend...
processes and their implementation in ServiceNow. Experience with change management methodologies. Background in IT service...
environments. IT Service Tools: Ticketing systems (e.g., ServiceNow, Jira) and remote support platforms (e.g., Remote Desktop...