: * SailPoint Professional or IdentityNow certifications. * Experience with CI/CD, Git, Jira, ServiceNow, or similar tooling...
(preferably ServiceNow). Prior Design Architecture experience - LaunchPad Design, design control-based solutions. Familiarity...
, middleware, firewall, and file transmission technologies Experience with ADO, Ansible, GitHub, and/or ServiceNow...
deployment automation. Service Improvement: Utilize IT Service Management principles and tools such as ServiceNow, to optimize... Management (ITSM) concepts, and the ServiceNow platform. Foundational knowledge of network and network security fundamentals...
technical support using platforms such as BMC Remedy and ServiceNow. Troubleshoot and resolve complex IT incidents...). Proficiency with ServiceNow or BMC Remedy ticketing systems. Strong customer service and communication skills. Other Duties...
, Nexus, Vault, Jira, and ServiceNow). Legacy Environment Upgrades and Rationalization Assess existing HCL Commerce...
within enterprise tools such as ServiceNow, CLM, jQuery, and SharePoint. Support operational reporting and analysis efforts, including... or Microsoft SQL databases and tools such as TOAD. Experience with enterprise support tools, including ServiceNow, CLM, jQuery...
Oversee problem and task ServiceNow queues to meet Service Level Agreements. Respond promptly to service outages and provide...
, Microsoft Azure, Plotly, D3.js, Docker, Kubernetes, ServiceNow API, ArcGIS, GeoJSON, JSON Schema, REST APIs, IRIS Platform.... Strong experience with data integration and ETL/ELT pipeline development, including API integration (REST, ServiceNow), multi-source...
Management (ITSM) tools such as OpenText NNMi, and third-party tools like ServiceNow using connectors and custom adapters...
in Software Engineering, Information Technology, or Computer Science Experience architecting solutions for ServiceNow...
platforms: Teams (for collaboration) Sharepoint (for file sharing and organizing/planning) ServiceNow (to create...
and organizing/planning) ServiceNow (to create and follow tickets in order to resolve issues) Experience with managing and shipping...
, case or ticketing, or automation platforms such as ServiceNow or custom-built systems Experience designing APIs... and instrumenting tools providing end to end visibility, monitoring, and analytics Experience with ServiceNow Other Cloud experience...
with a strong focus on technology and security processes. Extensive experience supporting ServiceNow technology, including process.... Extensive experience with ServiceNow technology support, process, and operations. Thought leadership and experience...
(IP addressing, cabling standards). Familiarity with ITSM tools such as ServiceNow or Remedy. Company Overview...
) principles and practices and “Community Comm” Proficiency with incident tracking and collaboration tools (e.g., ServiceNow, JIRA...
Knowledge of relevant call tracking applications; ServiceNow experience a plus One year of Customer Service experience...
) systems (e.g., Salesforce, Zendesk, ServiceNow). Familiarity with case management and order processing tools. Prior...