platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management... available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer...
, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification... Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping...
, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification... Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping...
with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service... as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service...
, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification... Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping...
, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification... Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping...
, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification... Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping...
available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer... concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software...
and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software... ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite...
, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification... Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping...
with vendors on their software and cloud roadmaps, upgrades, restoration of service or resolution of problems. Create and maintain..., Talent Management, Time Tracking, Absence Management, Workday Phase 1 & Phase 2 implementations experience...
, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification... Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping...
, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification... Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping...
, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification... Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping...
environment. Knowledge on incident, problem, change and release management following ITIL processes. Experienced on IT Service... Management tools like ServiceNow. 2+ years of prior experience working with DevOps and Scrum methodologies. Understanding...
any Enterprise Architecture Management tools such as ServiceNow, Sparx, Ardoq, LeanIX Deep skills for portfolio / project... flexibility to do it in their own way. Logitech is the Sweet Spot for people who want their actions to have a positive global...
is required. Certifications in IT Service Management (ITIL), AWS, or related operational frameworks are advantageous. Experience supporting... teams and, where required, external audiences.ServiceNow and Service MetricsMonitor and improve ServiceNow dashboards...
͏ Mandatory Skills: ServiceNow - IT Service Management . Experience: 5-8 Years . Reinvent your world. We are building a modern... (MCO) solution, including its relationship with Customer Service Management (CSM). ͏ Do Provide adequate support...
No formal escalations ͏ Mandatory Skills: ServiceNow - IT Business Management . Experience: 8-10 Years . Reinvent... Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency...
and certificate management Intermediate understanding of the IT & Network infrastructure Intermediate troubleshooting knowledge.... CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained...