Platforms lead. Provide technical expertise and take ownership of all the associated data integration and reference data... process in EPM. Analyse and resolve ServiceNow tickets, adhering to SLAs. Address functional issues through configuration...
reporting cycles. Analyse and resolve ServiceNow tickets, adhering to SLAs. Coordinate amongst teams (networks / security... opportunity to lead a high-performing support team, work on mission-critical financial systems, and engage with stakeholders...
technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments... for Tech Governance Lead and strengthening efficiency and quality in relation to the work...
and external SAS customers. Using IT Service Management best practices, you will lead your team technically as they respond... and fulfill requests utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning...
Scheduler Tools: - JIRA, Confluence, ServiceNow, GitHub, PowerBI Methodology: - Agile Automation: - Terraform/CDK, Ansible... contributor and lead/coach the team technically. Able to provide consultancy & Solution to customer irrespective of product stack...
: - JIRA, Confluence, ServiceNow, GitHub, PowerBI Methodology: - Agile Automation: - Terraform/CDK, Ansible Scripting...: - Python, PowerShell Cloud: - AWS DevOps: - GitHub actions Responsibilities – Act as an individual contributor and lead...
architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates and maintains... requirements while adhering to ServiceNow best practices and standards. Demonstrated experience in providing technical guidance...
, ServiceNow). Experience working closely with technical teams (e.g., developers, sys admins, DBAs, infra teams). Ability... to ensure seamless operations. Lead troubleshooting efforts for complex issues. Perform advanced system maintenance...
lead on specific projects and topic areas . Some other highly valued skills may include: Certification in Tableau... Database and Asset Management tools (preferably ServiceNow). You may be assessed on the key critical skills relevant...
. In close collaboration with domain's Process Specialist(s) and Team Lead, contribute to the key initiatives supporting the... through our ServiceNow ticketing tool in a professional and timely manner. Provide training to relevant stakeholders...
like ServiceNow, JIRA, and Confluence is essential. What you'll do Service Readiness & Launch Support: Coordinate enablement...: Lead major incident resolution, ensure policy compliance, and report incident metrics. Change Management: Plan...
worldwide. Our focus on quality at scale drives us to create innovative technology that supports Entain’s mission to lead the... to enhance system performance. Qualifications Technical Qualifications: Knowledge of managing incidents, conducting root...
ticketing systems and workflows for improved efficiency. Team Management: Lead and mentor a team of service desk... members, encouraging continuous improvement. Ensure the team is adequately trained in technical skills, service desk tools...
in ServiceNow TPSM for 6 months contract. The role involves administration, configuration, and technical ownership across multiple... to work independently and in a team environment. TECHNICAL PROFICIENCIES Strong foundation in ServiceNow administration...
. In close collaboration with domain's Process Specialist(s) and Team Lead, contribute to the key initiatives supporting the... through our ServiceNow ticketing tool in a professional and timely manner. Provide training to relevant stakeholders...
life cycle. Initiate the environment delivery process. Manage expectations, scope, and change. Coordinate with technical... tasks, and ServiceNow to enable efficient deliveries. Monitor project financials and take actions to limit costs...
Analyst, Architect and Technical Lead. Code/configure technical solution as per requirements. Perform Unit testing, resolve..., you will be Managing Production tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades...
environment delivery process. Manage expectations, scope, and change. Coordinate with technical teams to build out the customer... environment swiftly and correctly. Build expertise on cloud deliveries, service catalog tasks, and ServiceNow to enable efficient...
for translating complex business requirements into technical designs, ensuring seamless integration with other enterprise systems... with other systems (e.g., Workday, EPP (ServiceNow), ERP, IQVIA, Oversight, AI/OCR tools). Business Analysis & Requirements Gathering...
technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk... planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized...