and integration ServiceNow Professional JD Hands on expertise with Service Now administration Expertise working with Now Assist... for SNOW -VA Experience in configuring NLU/LLM topics and flow designer in ServiceNow VA including custom LLM like OpenAI...
support tickets through ServiceNow and CRM workflows, ensuring adherence to SLAs and resolution quality benchmarks. Partner... and/or Dynamics 365 proficiency (Admin or Consultant-level). Familiarity with tools such as Clari, Gainsight, CPQ, Anaplan...
leadership and mentoring for Support Engineers. Act as the primary point of contact for local JIRA Admin escalation On-call.... Experience working in a Linux environment. Ability to read/write python scripts or Ansible playbooks. Understanding ServiceNow...