with other systems (e.g., Workday, EPP (ServiceNow), ERP, IQVIA, Oversight, AI/OCR tools). Business Analysis & Requirements Gathering...
, you will be Managing Production tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades...-to-day administration of the ServiceNow Platform Responsibilities Working knowledge in all aspects of ServiceNow...
, and reporting. Architect scalable contact center solutions leveraging AWS Connect, Lambda, DynamoDB, S3, Kinesis, and CloudWatch... (REST, Webhooks, Salesforce, ServiceNow) Infrastructure as Code (Terraform, CloudFormation) Nice to Have: AWS...
. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good... Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills...
solution architecture for AI projects by collaborating with solution architect and enterprise architects. Must have abilities... on AI use cases involving in Salesforce AI (Einstein and Agentforce), ServiceNow AI (NowAssist and AI Agents), SAP AI (Joule...
. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good... Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills...
ITIL process methodology and tools like ServiceNow. Architect, design, and refine IAC solutions utilizing tools... deployments. Certifications in cloud architecture or automation (AWS Certified Solutions Architect, Terraform Associate...
Mandatory Skills (Must Have)Primary skills: OCI Certification: Oracle Cloud Infrastructure Architect - Associate/Professional... (IAC) like Terraform Knowledge of any of the tools like Servicenow, BMC Helix, Ansible, Jenkins, Splunk Cloud automation...