. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer... and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems...
. Collaborate with technology practitioners to drive the creation of scalable AI prototypes, serving in a product manager role... (e.g., Microsoft Certified: Power Platform Solution Architect, AWS Certified Solutions Architect, ServiceNow Certified...
support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite..., researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services...
Skills - TWS (Tivoli Workload Scheduler 10) Advanced - TDWC - Master Domain Manager - Backup MDM - JSC... Certification - Experience with ServiceNow application - ITIL Certification - Troubleshooting experience. - MS Windows...
best practices and assets for each product. Continuously improve the methodology by incorporating field feedback, implementation..., change control). Cross-Functional Partnership with Product Act as the primary bridge between Product/Engineering and the...
group this resource will provide z/OS software technical support in the areas of z/OS and ISV product installation..., TSO, JCL, Workload Manager (WLM), SMP/E, JCL and assorted system monitor tools. Experience with SYSPLEX environment...
complementary solutions such as ServiceNow or a blend of both to achieve the highest degree of customer centricity. Key...) and customer (Employee/Manager) experience, scalability, and best practices. Engage with key stakeholders to develop business...
(Tivoli Workload Scheduler 10) Advanced- TDWC- Master Domain Manager- Backup MDM- JSC (Job Scheduling Console) Advanced- Agent... technologies – DB2- Good Networking skills- IBM Tivoli Certification- Experience with ServiceNow application- ITIL Certification...
of Tivoli Workload Scheduler 10, including TDWC, Master Domain Manager, Backup MDM, and JSC Proficiency in UNIX and shell... Workload Scheduler (TWS) IBM Tivoli Certification Experience with ServiceNow application ITIL Certification Extensive...
an experienced manager with operational experience with the ability to direct the performance of resources that support critical... of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists...
members, Product Owners, and stakeholders in Agile mindset and practices Experience with Jira, Confluence, ServiceNow... with internal and external communication, improving transparency, and radiating information Supports and educates the Product Owner...
understanding of ITSM principles and tools like Service Manager or ServiceNow, along with knowledge of event-centric architecture... for idea generation, exploring and suggesting appropriate technical solutions to achieve the required product features, as well...
/Onsite as required) Team: IT End-User Support Reports To: Manager of End-User Support We are seeking a highly committed...., ServiceNow). MDM Experience: Hands-on experience with modern device management tools, specifically JAMF and InTune/Entra device...
Secrets Manager, Vault Incident Management: OpsGenie, PagerDuty, ServiceNow Leadership Qualities * Excellent communication... Excellence team; establish SRE principles and culture * Partner with Platform Engineering, Quality Engineering, and product...
governance tool platforms including Collibra Data Quality, Collibra Data Intelligence Platform, Power BI and ServiceNow..., QA teams, and product owners to validate requirements. Develop comprehensive Test strategy, test plans, and acceptance...
Services: Tyk Gateway, Apollo GraphQL, AWS Secrets Manager, Vault Incident Management: OpsGenie, PagerDuty, ServiceNow... with Platform Engineering, Quality Engineering, and product teams on reliability initiatives Support security initiatives including...
, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex... software, integrations, or networked and/or wireless systems. Responds to situations where first-line product support...
that will report to the Senior ESAE Manager. The Identity and Access Management (IAM) Advanced Architect role will work with business... areas and Federal Reserve National IT (NIT) product lines to develop and implement architecture strategies, detailed...
support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite..., researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services...
(I&S) Required Skills and Education We are looking for a Business Process Manager that will help mature the customers product lines... Process Manager to join our technology-based program supporting a key government customer. This program will deliver...