. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation... project, drive the end to end process from business requirement management to integration & configuration and production...
carry out the detailed investigation into software requirements Conferring with project managers to obtain information... that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities...
Mumbai Shift Timing 11 AM to 8 PM Role Reports to D&T Manager, Supply Chain Remote/Hybrid/in-Office Hybrid... consultation & deliver robust technical solutions. We leverage tools like SAP, TriplePoint, Coupa, Palantir, ServiceNow...
documentation and reports using Microsoft Office Suite, ensuring stakeholders are informed of project progress and outcomes. 6.... Collaborate with internal teams to troubleshoot infrastructure issues using ServiceNow and ITIL-based processes, ensuring timely...
manager Managing customer escalations, ensuring SLA's and KPI's are relevant and achieved. Maintain relationships... frameworks (v4 certification strongly preferred). Deep understanding of ITSM tools (e.g. Atlassian, ServiceNow...
and client teams. Manage operational cases raised via internal ticketing tools (e.g., Salesforce, JIRA, ServiceNow or similar... model and ensure smooth handovers across shifts. Perform any other operational or project related tasks as assigned by the...
solution for the R&D IT Design Environment of NXP. It allows HW/chip design project teams to manage access to their design data... and platforms like OUD LDAP, SailPoint IIQ, Saviynt, load-balancers, Splunk, and ServiceNow. It also integrates a home-brew...
. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation... project, drive the end to end process from business requirement management to integration & configuration and production...
carry out the detailed investigation into software requirements Conferring with project managers to obtain information... that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities...
. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation... project, drive the end to end process from business requirement management to integration & configuration and production...
. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation... project, drive the end to end process from business requirement management to integration & configuration and production...
project and process support to employees, managers, and other T&C professionals. The goal is to provide a great service... Manager – People & Culture (P&C) Operations. Responsibilities Provide consistent support and feedback to employees who...
into technical specifications and solution designs. Coordinate and align with product managers, project managers... and other stakeholders to define project scope, timelines, and deliverables, and actively contribute to project or activity planning...
, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery... like SureCloud, Archer, ServiceNow GRC, or MetricStream for tracking third-party risks. Experience with SIG (Standardized...
. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation... project, drive the end to end process from business requirement management to integration & configuration and production...
on understanding business needs and translating them into effective solutions within the ServiceNow platform. Gather and document... areas for improvement, and designing new workflows within ServiceNow. Collaborating with architects and developers...
. · Logging: Log all phone contacts received in ServiceNow under the appropriate application or device for proper tracking... voicemail mailboxes. · Project Management: Oversee and manage large-scale projects, ensuring timely delivery and adherence...
Do: Overall Resolving incidents as assigned from ITSM ticketing system (ServiceNow) within the prescribed SLA, ensuring prompt... and problems to the Service Delivery Manager when required and ensures a resolution is applied promptly. Participates in disaster...
Job Description: Service Management Project Manager, a self-driven individual who would be accountable for managing... of overall project • Accountable & lead to deliver agreed solutions with agreed quality • Hands on experience on ServiceNow Agile...
is a plus. Experience with ServiceNow Agile project management tools is preferred. Why Join Us: Opportunity to work in a dynamic...-driven decisions. Strong organizational and time management skills. SAFe Product Owner/Product Manager (POPM) certification...