Management, Collaboration Tools, VDI, AV/meeting solutions and Cloud. Strong familiarity with ITIL processes, SLAs, dashboards.... Hands-on knowledge of tools/platforms such as ServiceNow, Intune/SCCM, CrowdStrike, Azure AD, Citrix/VMware Horizon, Teams...
. Facilitate handover of solutions to IT support, including preparation and distribution of user documentation and training.... Hands-on experience with Microsoft DevOps (CI/CD) and familiarity with ServiceNow, JIRA, or equivalent tools. Awareness...
of EDPS (EA License No. 78592). Founded in 1974, EDPS stands as the premier provider of IT contract staffing solutions in Hong.... Responsibilities: Digital Workplace & Collaboration Implement and maintain digital workplace and mobility solutions Promote...
ingenuity to help customers adopt ServiceNow solutions quickly, optimize platform health, and realize value faster. The CSM... potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative...
Job duties: (a) Develop and deploy digital workplace and mobility solutions based on the technology roadmap. (b... Management. Hands-on experience with ITSM platforms (ServiceNow, BMC Remedy, Jira Service Management). Experience...
digital workplace and mobility solutions based on the technology roadmap. Monitor and troubleshoot digital workplace... (ServiceNow, BMC Remedy, Jira Service Management). Experience with AI-powered productivity tools (Microsoft Copilot, ChatGPT...
, or managing enterprise GRC solutions (e.g., RSA Archer, AuditBoard, ServiceNow GRC, OpenPages, MetricStream, or SAP GRC... and implement new/relevant solutions Assisting clients with policy, framework, regulation, process, methodology, models and systems...
and software Produce regular license compliance reports and propose cost optimization solutions Support negotiation... tool – ServiceNow and Flexera Strong understanding and knowledge on interpreting licensing terms and conditions...
Company: A well-established IT services provider offering cutting-edge solutions for businesses, specializing in IT... infrastructure, managed services, and cloud solutions with a strong presence in Hong Kong. Location: HK Airport Nature: Renewable...
and partnership to clients, serving as the relationship manager between your customers and ServiceNow Work with other ServiceNow... teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams Oversee...
, system development, and support. Responsibilities Support Project Manager in implementing and delivering IT solutions... of EDPS (EA License No. 78592). Founded in 1974, EDPS stands as the premier provider of IT contract staffing solutions in Hong...
, and the ability to align with global standards. Reporting to the APAC Facilities Manager, occasional travel is required. Key... privacy laws (e.g., Singapore’s PDPA). Use workflow tools (e.g., ServiceNow) for tracking and updates to global teams...
for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client... expected customer service levels Other duties as assigned by the Level 2 Support Manager Job Requirements Minimum 5 years...
Manager Sales Professional Accountable for developing an active pipeline and managing varied sales cycle demands... Related sales experience on ServiceNow, Dynatrace, AWS and Bloomi Essential Job Functions Develop and execute sales...
to drive efficiency through digital transformation. Reporting to the Project Manager, you will play a key role in refining... corporate workflows and delivering IT solutions that support critical airport billing and Enterprise Resource Planning (ERP...
analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install... Level 2 Support Manager. Required Skills Minimum 5 years of relevant experience in a Desktop Support/IT Helpdesk role...
ability to align with global standards. Reporting to the APAC Facilities Manager, occasional travel is required. Some of the... records, adhering to local data privacy laws (e.g., Singapore's PDPA). Use workflow tools (e.g., ServiceNow) for tracking...
project manager to implement and deliver IT solutions To perform user requirement study, system analysis and solution design... operation and workflow initiatives To manage vendors, business partners and contractors to deliver the IT solutions within the...
manager to implement and deliver IT solutions To perform user requirement study, system analysis and solution design... operation and workflow initiatives To manage vendors, business partners and contractors to deliver the IT solutions within the...