and plans for projects, including testing phases, Systems Integration Testing and User Assurance Testing. Oversee and lead... testing activities ensuring alignment project timelines are met. Excellent stakeholder communication, acting as the lead...
Change Manager – HR Transformation (Workday & ServiceNow) Rate: Market Rate - Outside IR35 Contract Length: 6 months... transformation programme, including the implementation of Workday and ServiceNow and a shift toward a skills-based operating model...
, Procurement), coupled with their expertise in the cloud applications (e.g. SuccessFactors, Workday, ServiceNow HRSD, Coupa...) to lead and deliver client programmes, support pre-sales activities and develop improvement and extensions to Powered...
Infrastructure Manager to support over 300 users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled... knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow...
and up-to-date documentation of all processes and tools. Scenario Testing and Validation Lead and manage scenario testing... of knowledge of technical infrastructure to be able to interpret and provide feedback to technology domain SME’s Experience...
and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity..., take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision...
. Manage voice-related queues in ServiceNow and ensure SLTs are met. Perform technical tasks including patching, scripting..., reviewing logs, and automation. Assist in builds, configuration activities, and maintain the technical estate. Prioritise...
Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role... all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents...
Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role... all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents...
service outcomes. About the Role: As a Site Reliability Engineer, you will: Lead proactive monitoring and health...; contribute to technical plans and environment hardening initiatives. Develop, configure, and support tooling for system...
Company Description Reporting to the Team Lead, Service Desk Support, the Quality Analyst will be responsible for the... performance trends, coaching needs, and opportunities for improvement. Oversee the development and maintenance of ServiceNow...
and software issues, including performance monitoring and upgrades. Proactively identify and lead initiatives for continuous IT.... Create, maintain, and share user-facing and internal knowledge base articles and technical documentation. Key...
to expanding your technical skill set and knowledge. Ability to lead by example, taking ownership of customer issues and driving..., along with the ability to lead customer-focused initiatives and adapt to new technologies. You will provide deskside support...
queue in ServiceNow and escalating to functional leads when necessary. Support configuration and maintenance across active... working) Reporting to:Global Head of Reward Purpose of the Role The Head of Reward – UK & EMEA will lead the development...
-based pricing. Demonstrated ability to lead semi-technical demos and coordinate with architects. Strong communication... to solve the identified issues, running demos, and answering technical questions. You will play a crucial role in addressing...
, this is the role for you. In this dynamic role, you will: Lead the full service design lifecycle for new or modified IT...-functional teams such as Project Managers, Solution Architects, Technical Service Managers, and suppliers to ensure services meet...
-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems... processes (via ServiceNow). Automate database refreshes from Production to Test and support on-demand refresh requests...
off-shore to provide first and second-line of support Provide deep technical assessments of ticket queues to identify... and address issues in a holistic manner Perform root cause analysis to resolve any technical issues that off-shore escalate...
to all of us.” – Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know..., aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise...