companies. About The Job: As a client's University Customer Service and Support Operations Lead, you will be responsible... a system to recognize good service. Lead the client's University Customer Service and Support Team and day-to-day Support...
specifications. Drive change management using ITSM tools (ServiceNow), and lead incident/demand/change processes. Required Skills... segmentation for endpoint protection. Lead WAN/LAN architecture, including load balancing (F5/FortiADC), WAN optimization...
materials and solutions which are key ingredients for Mirror Glass Essential Job Functions: Lead and manage SAP PP project... complex issues using tools like ServiceNow Collaborate with cross-functional teams to ensure seamless integration...
, and maintain governance through ITSM frameworks and ServiceNow. Responsibilities Manage global operations across collaboration.... Maintain governance and documentation through ITSM frameworks, ServiceNow, and internal wikis. Qualifications we seek...
, you will be Managing Production tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades...-to-day administration of the ServiceNow Platform Responsibilities Working knowledge in all aspects of ServiceNow...
materials and solutions which are key ingredients for Mirror Glass About The Job: A ServiceNow Developer is responsible... for designing, developing, and implementing solutions within the ServiceNow platform to enhance IT service management (ITSM...
and procurement/supplier management workflows highly desirable Lead or support workshops and requirements gathering, especially... for Source-to-Pay workflows, and advise on design best practices Develop and implement ServiceNow configurations...
and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.... This role focuses on building scalable, AI-powered HR solutions using platforms such as Moveworks, ServiceNow, Workday...
and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world... and validating AI-driven workflows and virtual agents built on platforms like Moveworks, ServiceNow, and Workday...
services and consulting Essential Job Functions: Lead and facilitate requirement workshops for service portfolio management.... Collaborate with stakeholders to identify and prioritize service management requirements. Guide the ServiceNow configuration...
optimization. Lead early access testing and user acceptance testing with ServiceNow platform and application stakeholders. Ensure... assurance and software testing experience. Responsibilities Work with ServiceNow project manager, developers...
and priorities Lead Go-Live activities to ensure smooth and successful software deployments Collaborate with development teams... Proven experience in managing global releases for SAP, Client-facing, and ServiceNow projects Strong hands-on experience...
using ITSM tools (ServiceNow), and lead incident/demand/change processes. Required Skills: Certifications: CCNP/CCIE... for endpoint protection. Lead WAN/LAN architecture, including load balancing (F5/FortiADC), WAN optimization (Riverbed), and high...
in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders.... Have good knowledge of Ticketing Tools like ServiceNow, Jira Servicedesk, Remedy etc. Have good level of production issues...
Job Description: Key Responsibilities: Tool Implementation & Configuration: o Lead the end-to-end setup and configuration...., ServiceNow), and other observability platforms. Performance Monitoring & Optimization: o Define KPIs and create custom...
, Power Automate, Power BI, Dataverse) and/or RPA (UiPath) and/or ServiceNow (App Engine, Process Automation Designer... issues. Demonstrate flexibility in working with diverse, global, cross-functional project teams. Lead agile development...
of businesses worldwide. Essential Job Functions: Lead the design, development, and maintenance of the CMDB within the... ServiceNow platform. Collaborate with IT and business stakeholders to gather requirements and ensure CMDB solutions meet...
Responsibilities Lead and manage AMS/Production Support teams across multiple applications and clients Define and monitor KPIs... Experience with tools like ServiceNow, Jira, Splunk, Dynatrace Exposure to RPA platforms (e.g., UiPath, Automation...
/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal... ecosystems is a strong plus Familiarity and working experience on ecommerce projects Working knowledge with ServiceNOW ITSM...
, and develops team capabilities while maintaining alignment with global service standards. Responsibilities Lead and manage..., with strong focus on meeting SLAs and ensuring service continuity. Coordinate and lead major incidents and crisis situations...