(CMDB), IT Asset Management (ITAM), and related IT Service Management (ITSM) processes within the ServiceNow platform. The... maturity. Lead the strategy, execution, and governance of Asset & Configuration Management and supporting ITIL processes...
-use mobile devices. Drive solution design, roadmaps, and project execution for mobile services and applications. Lead... improvements in device lifecycle management, user experience, and service KPIs. Lead UAT, pilot programs, and change management...
. Roles & Responsibilities: Lead and manage the operations of Amgen’s Global Service Desk (Level 0 – Level 2), including..., automation of support via ServiceNow, and AI virtual agents. Oversee enhancements to ServiceNow platform capabilities related...
Strategic Knowledge Management & Governance Lead a team of knowledge management (Sr) associates to implement global HR... business continuity across HR knowledge & HR service delivery platforms (e.g., ServiceNow Knowledge Base, SharePoint), driving...
a comprehensive SRE strategy aligned with the company's goals and objectives. Lead junior members of the team to drive the reliability... reliability and reduce manual intervention. Production Support Optimization: Lead all aspects of end-to-end production support...
like ServiceNow, JIRA, Confluence, Azure DevOps is desirable. What's in it for you? Opportunity to lead enterprise-wide digital...Head of Process Excellence & Intelligent Automation - 15+ Years - Mumbai - Hybrid Summary: Ready to lead...
and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world... available Strong computer skills and experience with ERP, Jira, ServiceNow or ServiceMax Education- Any full time graduate About Medtronic...