Job Description : 1. Remittance Reconciliation of Hubs Review and reconcile daily and weekly remittance reports from hubs versus system data (e.g., FMS, internal trackers). Monitor outstanding remittances and escalate delays or discrepa...
Job Description : Own and deliver the region's monthly ADO and new acquisition targets. Lead, train, and manage the on-the-ground sales team to strengthen acquisition and retention performance. Monitor sales performance, identify gaps, ...
Job Description : Own and deliver the region's monthly ADO and new acquisition targets. Lead, train, and manage the on-the-ground sales team to strengthen acquisition and retention performance. Monitor sales performance, identify gaps, ...
Job Description : Oversee daily hub operations, ensuring smooth and efficient functioning. Ensure adherence to established procedures, policies, and regulations. Lead team briefings, conduct weekly staff meetings, and regularly assess t...
Job Description : In-charge to control performance of operation in the assigned shift in Sorting Center(s) (i.e: on-time rate, lost rate, backlogs, etc.) via building and optimizing layouts, processes In-charge of ensuring that every asp...
Job Description : Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control. Conducts team briefing an...
Job Description : Design and deliver engaging, practical, and learner-centered training programs (virtual and in-person) Translate business needs into learning strategies that boost productivity, mindset, and skills Facilitate a variety...
Job Description : Oversee the sorting center processes (such as inbound, sorting and outbound) and team members to ensure all Key Performance Indicator (KPI) and targets are achieved Create of schedule and monitoring of tasks and duties;...
Job Description : 1. Supplier Management: Cultivate and manage strong relationships with vendors in line with day-to-day Ops. 2. Fleet and Route Management Schedule truck arrival and departure effectively to reduce idle time, utilizi...
Job Description : Return to Seller (RTS) Operations Manage end-to-end operations of the Return to Seller process, ensuring seamless coordination with internal stakeholders and vendors. Oversee the efficient handling of returned products...
Job Description : Provide timely in-depth reports of Category performance and drivers Assist in overall operational execution of category initiatives and strategies Analyse key business performance indicators and innovate or re-engineer...
Job Description : Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control. Conducts team briefing an...
Job Description : * Support Program Execution & Rollout: Assist in implementing new monetization initiatives and promotions, ensuring smooth coordination with internal teams and accurate execution on the platform. Cross-functional Coordina...
Job Description : Strategize the team to perform regular audits to verify warehouse inventory accuracy. Investigate and resolve discrepancies between physical inventory and system records. Update inventory management systems with adjust...
Job Description : Develop and maintain reports and dashboards to provide actionable insights for business teams specific to Return and Refund Operations and Projects Teams. Drive standardization of data metrics by leveraging business kno...
Job Description : Performance Program Design & Implementation Develop and manage the organization's performance management framework, including goal setting, performance reviews, feedback cycles, and performance improvement plans. Colla...
Job Description : Develop and implement solutions that will improve Chatbot user experience Conduct in-depth quantitative and qualitative analysis of user experience & behavior Perform UATs and live testing to identify and eliminate ine...
Job Description : 1. Supplier Management: Cultivate and manage strong relationships with vendors in line with day-to-day Ops. 2. Fleet and Route Management Schedule truck arrival and departure effectively to reduce idle time, utilizi...
Job Description : Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management. Support monitoring of hub performa...
Job Description : Serve as the main point of contact for escalated seller concerns, ensuring timely, accurate, and policy-compliant resolutions. Investigate escalation cases, analyze trends, and identify root causes to address recurring ...