all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents... Delivery Field Support Engineer (L1) is responsible for providing a professional first-line onsite technical support and field...
The L3 Security Engineer for IPS, Proxy, and Malware Sandboxing will be a senior member of the security team with a focus... and mentorship to L1 and L2 analysts. Act as the final escalation point (L3) for complex security incidents and problems, providing...
Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure..., and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service...
Service Engineer (L1) is an entry level engineering role, operating in region and is responsible for providing a professional... should have adequate knowledge of security devices like Firewalls, DDOS and other security devices. Job summary As an L1 Engineer...
Service Engineer (L1) is an entry level engineering role, operating in region and is responsible for providing a professional... should have adequate knowledge of security devices like Firewalls, DDOS and other security devices. Job summary As an L1 Engineer...
and other security devices. Job summary As an L1 Engineer you need to join our Network Security Operations team, specializing in Web...). Escalate unresolved incidents to the L2/L3 security teams while providing accurate and detailed documentation. Maintain up...
Service Engineer (L1) is an entry level engineering role, operating in region and is responsible for providing a professional... should have adequate knowledge of security devices like Firewalls, DDOS and other security devices. Job summary As an L1 Engineer...
to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents... Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional...
Migration Engineer to support the migration and integration of Microsoft 365 environments from newly acquired businesses..., identity, and service desk. Provide L2–L3 support for migration-related incidents and user issues. Create runbooks, migration...
Packaging Engineer – L2 to support the packaging and testing of applications. The ideal candidate should have hands...-on experience with packaging tools PSADT (PowerShell App Deployment Toolkit) and SCCM or Intune for deployment. The engineer...
security solutions. Respond to and resolve L1/L2 IT support issues. Maintain IT asset and inventory records, including... hardware procurement, deployment, repair, and replacement. Manage software and license procurement and renewals to ensure...
About the Job: This is a client facing role in Mumbai. The job requires an Engineer to administer the Openshift set... up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He...
. At CACTUS, we are seeking an experienced Desktop Engineer / IT Support Analyst to provide Level 2 end-user support in a 24x7..., configure, and support Windows desktop/laptop environments (MacOS/Linux exposure is a plus). Provide L2 technical support...