as required to support multiple products in the said line of business •Process all emails related to product, process and policies... and accomplish all reports as required to support multiple products in the said line of business •Properly assess completeness...
Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding.... What will you contribute The Senior Technical Support Engineer is the key interface between Finastra clients on one side and the organization...
Summary We're hiring a Senior IT Support Specialist (Network & Security) to support and enhance our secure access...-performing systems. What You'll Do Secure Access & Network (Zscaler) Support and administer Zscaler Internet Access (ZIA...
Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding...: Technical Support Engineer Location: Manila, Philippines (Hybrid) Department: Customer Support About Finastra Finastra...
and in identifying solutions in order to give the best possible support to our clients. The role will develop your industry and data...About The Role Grade Level (for internal use): 07 The Role: Associate, Client Support - Capital Markets (APAC/EMEA...
which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose... of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions...
/delivery of information technology application and configuration of solutions as they relate to assigned business functions.... Assist in designing, developing, maintaining and supporting IT applications/infrastructure/ solutions/architecture in order...
familiar with all aspects of the Vertiv sales organization, internal and external. The Order Coordinator provides Sales support... Sales Representatives and Vertiv Direct Offices (FDOs) in North America region. Responsibilities Processes all IT solutions...
a resolution based on deep product knowledge. Summary: As an Application Tech Support Practitioner, you will engage with clients... issues, and providing effective solutions while maintaining high standards of quality and communication. You will play...
of any incidents to team leader. Determine root cause analysis, resolve and communicate solutions to customers with support of Team...Description We are looking for a Cloud Support Analyst, you will be part of a team that keeps the business running...
YOUR ROLE Operating under guidance from their manager/team lead, this role will be responsible for the delivery/support... of information technology application and configuration of solutions as they relate to assigned business functions. Assist...
customer requirements and provide appropriate solutions. Participate in rotating after-hours 'on-call' support. Lead and coach... career opportunity that will light a fire within you. So, what's the role all about The Manager, Technical Support (Customer...
The Support Representative II plays a pivotal role in delivering exceptional customer service across the full customer... lifecycle from onboarding to retention within a fast-paced SaaS environment. This role requires hands-on technical support...
(i.e., Tech Support, call center management, belt clip, Solutions, Patient Outreach, or any other Businesses and Services... direct reports and provides tactical and/or technical support Task-oriented and delivers results as per goals set for the...
We're Hiring: Customer Support Intermediate Associate! Looking for a role that fosters collaboration, creativity... and career growth in a vibrant office environment We got you covered! We are currently on the lookout for a Customer Support...
quality and error-proofing practices to reduce rework and transaction errors. Support service-level performance by completing... requirements. Use communication tools such as flowcharts and process diagrams to clearly convey information and support stakeholder...
Customer Support/Ops Coordinator I Job Description Summary To work as an integral part of the Order Renewals... within schedule Ensure Quality Audited whenever required for the team Be the key resource and support for the Account Manager in the...
, ensuring peace of mind as you use their secure and purpose-built solutions. Short Description: As the Product Support Analyst... of solutions that are designed to deliver significant time and cost savings. With over 20 years industry experience, our client...
. Monitoring and Logging: Ability to implement and manage monitoring and logging solutions using tools such as Cloud Monitoring..., diagnosing, and resolving complex issues. Support Experience: Familiarity with support methodologies, case lifecycles...
be at the forefront of educating our support teams on the ins and outs of our platform, systems, and tools. You'll design...-quality technical support. This role requires a unique blend of technical acumen, instructional design, and facilitation...