understand business strategy, technical environment and measures for success ○ Own all aspects of the customer relationship...
accounts to position the value of SolarWinds customer success programs. Creates a powerful customer experience ensuring... process changes to customer success leadership. Record customer details, profile data, and activities in CRM. Identify at-risk...
What you'll focus on 1. Team Leadership Lead, mentor, and develop a team of customer success professionals... Success Management Build and maintain strategic relationships with merchants, acting as their trusted advisor. Track...
Responsible for actively managing larger customer accounts to position the value of SolarWinds customer success... customers fulfil their roles as advocates for SolarWinds. Recommend process changes to customer success leadership. Record...
is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us....
and execute 5+ "surprise and delight" moments weekly for strategic accounts Document customer wins, testimonials, and success..., track, and report on customer success KPIs: Response time and resolution rate Customer satisfaction scores (CSAT/NPS...
of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose...
Responsibilities About the team: We're a dedicated Customer Success Management (CSM) team committed to ensuring... our customers' triumphs. We're not just problem solvers - we're partners in achieving success. Our customer-centric approach, fueled...
to inquire more deeply about the customer Adoption and Customer Success Management Develop, maintain and track progress... of a Customer Success Plan within a moderate scope Drive product and process adoption by understanding customer usage trends...
after the Business Development Manager (BDM) has closed new business opportunities. This role ensures the smooth execution...
Job Description: Understand client's value prop and be able to clearly articulate the impact of our solutions for our client's needs Serve as the primary point of contact for clients, understanding their business needs and objectives. Build...
Company Summary As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employe...
Job Highlights Laptop to be provided (pickup from Makati Office) Role Summary 1 Responsibilities Work on pre-sales activities as needed Provide functional support as needed Participate in discovery sessions with prospects and clients as nee...
Company Summary As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employe...
Serve as the primary point of contact for customer communication and escalations. Coordinate customer interactions and internal team collaboration. Manage the transition from deployment to steady state for new customers. Drive customer enga...
Rate: $5–7 USD/hour Work Arrangement: Remote We’re looking for friendly and professional Customer Support Specialists to provide excellent service and client care. Key Responsibilities: Respond to customer inquiries via email, chat, ...
+ benefits Job Description: The Transitions Specialist is the manager of a given transition. The specialist should be the... with the client throughout the transition process Assigned as the "lead" of a transitions project. Responsible for success...
fulfillment for them. Job Purpose The Customer Success Account Manager at Vistaprint Corporate is responsible for retaining...
smooth project execution. This hybrid role combines client success, account coordination, and operations — ideal... process improvements. Qualifications 2–4 years of experience in Account Management, Client Success, or Operations. Real...
Job Title: Customer Success Account Manager Department: ANZS VCS Reports to: Head of Sales & Partnerships - VCS.... Job Purpose The Customer Success Account Manager at Vistaprint Corporate is responsible for retaining and developing the high...