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Keywords: Support Escalation Management, Location: New York City, NY

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Technology Support Specialist

, collaborating with other support staff to resolve issues quickly and efficiently. Time Management: Manages multiple tasks...Position Title: Technology Support Specialist Company Overview: Upward Health is an in-home, multidisciplinary...

Company: Upward Health
Location: New York City, NY
Posted Date: 03 Nov 2025

Support Escalation Management

Fundamentals). Support Escalation Management IC4 - The typical base pay range for this role across the U.S. is USD...) organization we are looking for people with a passion for delivering customer success. As a Support Escalation Manager...

Company: Microsoft
Location: New York City, NY
Posted Date: 02 Nov 2025

Senior Escalation Manager

escalated issues Support and enhance the Escalation Management Function, problem management initiatives, and the executive... strategic evolution of our Escalation Management function, helping Braze operate as a technology-first business. Your efforts...

Company: Braze
Location: New York City, NY
Posted Date: 06 Nov 2025

Escalation Engineer

Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated... follows a weekend support model (Wednesday-Sunday, Saturday-Wednesday, or Friday-Tuesday, with the next two days as the week...

Company: MongoDB
Location: New York City, NY
Posted Date: 26 Sep 2025

Escalation Specialist

as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.... Scheduling and coordinating meetings. Providing other organisational support such as ordering supplies and equipment. Handling...

Posted Date: 16 Oct 2025
Salary: $72000 per year

Wealth Management Operations Vendor Management- Director (AVP)

on… What you’ll do in the role: Manage complex processes and/or support significant process management/project efforts Lead... efficiencies while managing risk. Communication with senior management to provide vendor service reporting and escalation...

Company: Morgan Stanley
Location: New York City, NY
Posted Date: 08 Nov 2025
Salary: $120000 - 173000 per year

Senior Manager - Control Management - Governance and Oversight | Internal Audit Group

management Support sharing insights, better practices, themes, etc. across the department. Provides consultative guidance... backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop...

Company: American Express
Location: New York City, NY
Posted Date: 07 Nov 2025
Salary: $103750 - 174750 per year

Senior Manager: Enterprise Risk Management and Change Governance

backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop... objective of the US Consumer Services Governance and Change Management team is to establish the Operational Risk and Controls...

Company: American Express
Location: New York City, NY
Posted Date: 06 Nov 2025
Salary: $103750 - 174750 per year

Account Management - First Line Client Liaison/KYC Officer, VP

heads of that vertical. Seek guidance & escalate complex scenarios to Management as needed. Support Vertical Lead... an application today. Responsibilities: Support the KYC due diligence process by engaging and closely collaborating...

Company: MUFG
Location: New York City, NY
Posted Date: 06 Nov 2025

Enterprise Risk Management Intern

of everything we do. Expectations are high, and so are the rewards. The Enterprise Risk Management (ERM) team helps Robinhood establish a risk program... Enterprise Risk Management team, you will gain hands-on experience supporting the development and execution of enterprise wide...

Posted Date: 05 Nov 2025

Vice President, Operational Risk - Issue Management

: Support the management of the Issue Management program within the 2nd line of defense, ensuring robust identification... in an integrated manner. Develop and optimize end-to-end Issue Management processes, workflows, and tools that support cross-program...

Company: BNY
Location: New York City, NY
Posted Date: 03 Nov 2025
Salary: $75000 - 150000 per year

Vice President, Client Management

Priority, Premium or Standard). As our Vice President, Client Management you will: Review a dedicated portfolio of clients... to drive revenue and outcomes Act as an escalation point for clients within their portfolio on issues that may extend...

Company: HSBC
Location: New York City, NY
Posted Date: 01 Nov 2025

Manager, Account Management - New York

. Qualifications Leadership and Team Management: Provide ongoing support, guidance, and performance feedback to Account Managers... Global Advertising & Partnerships is seeking a Manager of Account Management a pivotal role responsible for overseeing...

Company: NBCUniversal
Location: New York City, NY
Posted Date: 01 Nov 2025
Salary: $130000 - 175000 per year

Manager, Account Management - New York

. Qualifications Leadership and Team Management: Provide ongoing support, guidance, and performance feedback to Account Managers... Global Advertising & Partnerships is seeking a Manager of Account Management a pivotal role responsible for overseeing...

Company: NBCUniversal
Location: New York City, NY
Posted Date: 31 Oct 2025
Salary: $130000 - 175000 per year

Risk Project and Data Management Coordinator

management systems, identifying irregularities that require escalation. Assist with internal reporting, data analysis... Support: Provide cross-coverage for incoming Risk Management phone lines, triage phone and exercising judgment when...

Posted Date: 31 Oct 2025

Manager, Master Data Management (MDM)

and reporting Escalation management Mentor and Coach, the team members on the process Perform Process Controls....com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager, Master Data Management (MDM)! In this role...

Company: Genpact
Location: New York City, NY
Posted Date: 26 Oct 2025
Salary: $120000 - 140000 per year

Vendor Issues Management & Risk Manager, Senior Associate

to hear from you. Job responsibilities Support Vendor Risk Program leads with early escalation to HR Controls, Workforce... with stakeholders to clarify risks, decision rationale, and key factors Enhance risk review and issue management processes; support...

Company: JPMorgan Chase
Location: New York City, NY
Posted Date: 23 Oct 2025

Risk Management – Program Management – Senior Associate

Job Category: Program & Project Management Job Description: Join JPMorgan Chase and play a pivotal role in Risk... Management and Compliance, ensuring the firm's strength and resilience. Use your expertise to anticipate risks and solve...

Company: JPMorgan Chase
Location: New York City, NY
Posted Date: 22 Oct 2025

Head of Project Management, Professional Services - Risk & Performance

department. Communication & Stakeholder Management: Proven ability to influence executive stakeholders to gain support...Position Overview: We are seeking an experienced and strategic Head of Project Management to lead our Professional...

Posted Date: 22 Oct 2025

Senior Vice President, POM Product Management

team member for the role of SVP, Product Manager to join our Product Management team. This role is located in New York, NY... - highlighting priorities, funding needs, and resourcing recommendations, with clear escalation of risks or issues. Drive data...

Company: BNY Mellon
Location: New York City, NY
Posted Date: 14 Oct 2025
Salary: $102000 - 210000 per year