Manager/AG-SQM Team. 40% Communication and reporting: Send email notices/callouts to the affected field managers /advisors... and monitor response based on Policy Delivery Monitoring and Governance procedures. Determine and prepare escalation callouts...
reports to QM Manager/AG-SQM Team. 40% Communication and reporting: Send email notices/callouts to the affected field... escalation callouts/documents to partner Business Units. Maintain a database and prepare summary reports as needed by the...
Job Category: Consulting Job Description: The Project Manager will primarily be responsible for managing the... highest degree of customer satisfaction. The Project Manager is a key player in managing, tracking and communicating the...
and adjusts plans with the Area and Branch Manager. Conducts client calls, sales presentations, and other sales activities... Manager. Promotes & facilitates referrals of MCBL products and services to existing and prospective clients. Conducts...
and adjusts plans with the Area and Branch Manager. Conducts client calls, sales presentations, and other sales activities... Manager. Promotes & facilitates referrals of MCBL products and services to existing and prospective clients. Conducts...
and adjusts plans with the Area and Branch Manager. Conducts client calls, sales presentations, and other sales activities... Manager. Promotes & facilitates referrals of MCBL products and services to existing and prospective clients. Conducts...
Reinforcement – Coach CSRs to highlight product benefits and financial wellness strategies. Escalation Support – Guide CSRs... entries for completeness and accuracy to support compliance and performance tracking. PRINCIPAL ACCOUNTABILITY 2: RELATIONAL...
and adjusts plans with the Area and Branch Manager. Conducts client calls, sales presentations, and other sales activities... Manager. Promotes & facilitates referrals of MCBL products and services to existing and prospective clients. Conducts...
and adjusts plans with the Area and Branch Manager. Conducts client calls, sales presentations, and other sales activities... Manager. Promotes & facilitates referrals of MCBL products and services to existing and prospective clients. Conducts...
and adjusts plans with the Area and Branch Manager. Conducts client calls, sales presentations, and other sales activities... Manager. Promotes & facilitates referrals of MCBL products and services to existing and prospective clients. Conducts...
of Customer Service to ensure team targets are achieved and support needs are met. Monitor team performance using advanced data... tools to track progress against goals. Serve as the escalation point for complex issues and provide effective problem...
of what's possible. In this unique and rewarding role, you will drive the successful delivery of advanced technical projects, from robust desktop support... will be crucial in providing top-tier support for our diverse clients, ensuring smooth project progression, and escalating technical...
communication to and from Operations and other support departments for escalation of service-impacting issues Oversee call flow... concerns to the Team Manager and/or client.(According to established escalation process) Ensures all required data is tracked...
), borrower activity, and disbursement success rates. Support escalation handling by investigating transaction anomalies...Mandaluyong, Metro Manila, Philippines Full Time Fintech Mid Level DIRECTLY REPORTS TO: Data Manager MAIN...
DIRECTLY REPORTS TO: Data Manager MAIN AREA OF RESPONSIBILITY: The Embedded Finance Data Analyst plays a critical... products. Provide data-driven insights to support client segmentation, targeting, and prioritization for upsell, expansion...
e-commerce email support team. This role is deeply involved in queue management, agent support, and real-time issue resolution...-to-day supervision of email support agents Manage email queues, workloads, and task prioritization to meet SLAs...
status reports and deliver status updates to clients and manager. Determine what our clients’ goals are and provide expert... that they need in order to achieve their business goals. Provide support on internal and client projects. Coordinate...
Job Category: Consulting Job Description: The Project Manager will primarily be responsible for managing the... highest degree of customer satisfaction. The Project Manager is a key player in managing, tracking and communicating the...
support requests, troubleshoot issues, and provide resolution or escalation where appropriate. Monitor system performance... to understand reporting needs and deliver meaningful, easy-to-use analytics assets. Support & Operational Excellence Handle incoming...
Analyst is responsible for real-time performance management across our contact center network and acts as a key support... Managers to make informed decisions. Key Responsibilities Support Command Center Operations Managers by providing real-time...