Location: Philippines About the Role: Join Auditdata’s Customer Care team — the front line of our global support... service requests in accordance with Auditdata procedures Support customers and partners during system setup and operation...
: We are seeking a skilled and experienced L2 Application Support Engineer to join our dynamic support team. This role is primarily... such as Veeva Vault, Atlassian JIRA, Trackwise, and other eQMS or LMS platforms. As an L2 Application Support Engineer...
, and continuous improvement in BAU support. OPPORTUNITIES You will ensure end-to-end ownership of client issues across the L1-L3.... You will provide ongoing coaching and mentoring to L1 and L2 teams, enhancing overall support capability and ensuring efficient use...
Consultant is a core member of the Level 2 (L2) support team, specializing in Temenos Transact Arrangement Architecture (AA... and technical expertise. The consultant acts as a bridge between L1 frontline support (Service desk) and Level 3 (L3) escalation...