works closely with IT service desk, network, and systems teams to provide exceptional customer service and maintain system..., and resolving hardware, software, and network issues. This role ensures smooth IT operations by assisting employees with technical...
) and voice system call accounting Monitor and troubleshoot network and telecom systems using SolarWinds and similar tools... on network integration, DNS, DHCP, SSL certs, NPS, RADIUS, TACACS, and VOIP protocols Maintain documentation, perform system...
) and voice system call accounting Monitor and troubleshoot network and telecom systems using SolarWinds and similar tools... on network integration, DNS, DHCP, SSL certs, NPS, RADIUS, TACACS, and VOIP protocols Maintain documentation, perform system...