inbound customer calls, chat and self-service tickets Provide detailed documentation in the ticket logging system... Increase knowledge base by relaying new issue resolution information to the Service Desk Administrator through the established...
to administrator, develop, and document changes implemented into the ServiceNow platform - Customize ServiceNow configurations... with integrating ServiceNow api's and other applications, such as OKTA, Workday, Microsoft AD. - Perform system and integration...
System Administrator, Sysadmin Wintel, Administrador de Sistemas, Ingeniero Windows. - Conocimientos de alto nível en temas... como: Microsoft Certified: Azure Fundamentals, Azure Security Engineer Associate, Azure Administrator Associate, Azure Solutions...
. Habilidades para el manejo de System Landscape Directory (SLD), Enterprise Service Repository (ESR), Service Registry (SR), Netweaver... Administrator. Herramientas de Monitoreo (Message Monitoring). Conocimiento de H2H. Habilidades Personales: Experiencia...
Microsoft, infraestructura, ingeniero cloud, cloud Engineer, Windows System Administrator, Sysadmin Wintel, Administrador...