and accountability. Knowledge (Preferred, Not Required) Familiarity with ITIL Problem Management or Incident Management workflows. Basic... passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview...
or Incident Management workflows. Basic understanding of IT Service Management (ITSM) concepts. General awareness of IT... passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview...
, Not Required) Familiarity with ITIL Problem Management or Incident Management workflows. Basic understanding of IT Service Management (ITSM... passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview...
you will have in this role: Reporting to the head of the Cyber Monitoring & Incident Response Team within the IT Cyber Security & Resiliency... manager, you provide both technical leadership and people management for your team, overseeing key projects and initiatives...
as an escalation point for the analyst team, ensuring efficient incident management and effective response to key cyber threat events... standards in incident management. Be the go-to person for the region in the absence of the GSOC lead/manager. Manage...
in application support, incident, problem, and change management. 2–3 years leading and managing a support team. Experience... with headquarters in Singapore and two delivery centers in the Philippines. Position: Application Support Team Lead | Hybrid...
in application support, incident, problem, and change management. 2–3 years leading and managing a support team. Experience... with headquarters in Singapore and two delivery centers in the Philippines. Position: Application Support Team Lead | Hybrid...
where to start, check us out at www.enshored.com . Role Overview We are seeking a Network Engineer Team Lead to support and lead... Team Lead or senior network engineering role Hands-on experience with enterprise networking hardware and platforms...
Job Description: Business Support Team Lead We are looking for a Business Support Team Lead to manage a team... of Business Support Specialists, ensuring operational excellence, SLA adherence, and team growth. Responsibilities Lead and manage...
Job Description: Business Support Team Lead We are looking for a Business Support Team Lead to manage a team... of Business Support Specialists, ensuring operational excellence, SLA adherence, and team growth. Responsibilities Lead...
Job Description: Business Support Team Lead We are looking for a Business Support Team Lead to manage a team... of Business Support Specialists, ensuring operational excellence, SLA adherence, and team growth. Responsibilities Lead...
or critical incidents, initiates the Major Incident Management process, engage CSIRT and/or external incident response teams...Ready to join Accenture's team of empowered people We're looking for candidates with the following skills...
. Job Description As an IT Service Desk Team Lead , you'll oversee end-to-end service desk operations. You'll manage incidents and service... requests, ensure SLA compliance, coach team members, and lead continuous improvement initiatives. This role combines technical...
Who We Are Looking For We are seeking an experienced analyst and Team Lead to oversee high-quality geopolitical risk... Team Lead will guide analytical output, mentor the Associate team, and coordinate closely with CSC's global team...
The Security Operations Centre Team Lead is responsible for managing and developing Infotrust's SOC capability to meet... Infotrust's business objectives and deliver on Infotrust's contracted services. The SOC Team Lead is a senior member...
'Key Responsibilities Team Leadership & Management Supervise, mentor, and guide the L1 helpdesk team to ensure high... and develop improvement plans. Ensure compliance with ITIL processes such as Incident, Request, and Problem Management. Contribute...
activities. Incident Management: Responsible for driving the team in the technical aspect of the troubleshooting and ensuring... troubleshooting to the team, management, and client. Ensures that incident report and RCA is released within SLA post the...
Job Title Team Lead - Travel Data Analyst Purpose of the role As the Team Leader of the Travel Data Analyst group... environments. Coordinate the resolution of data issues and incident management, ensuring prompt and effective solutions. Act...
Key Responsibilities Team Leadership & Management Supervise, mentor, and guide the L1 helpdesk team to ensure high... and develop improvement plans. Ensure compliance with ITIL processes such as Incident, Request, and Problem Management. Contribute...
’ skills Incident and Request Management Supervise incoming service desk requests and incidents, ensuring prompt assignment...—customers, business units, and senior management—to keep them informed about service desk activities and incident updates...