Technical Support Engineer to provide advanced technical support across workplace IT, collaboration, and A/V ecosystems. The... logged via ServiceNow (SNOW) or other ITSM tools. Ensure adherence to SLA and customer satisfaction metrics. Perform...
career opportunity that will light a fire within you. So, what's the role all about? The Senior Services Engineer... Management: Maintaining and managing support tickets within the ServiceNow system, tracking issue progress, ensuring timely...