SMX's State and Local Government Group is seeking a Technical Account Manager to play a critical role in solidifying..., and execution teams to deliver positive outcomes Essential Duties & Responsibilities: Provide technical support for customers...
, Account Executives and Operations Manager on customer meetings to promote revenue growth, cost containment and expansion... and resolves customer and staff concerns, discrepancies and disagreements. Participates and partners with Technical Services...
and facilitating communication with the technical teams when needed. Conducts regular account reviews based on client tiering maintain... with Territory Sales Managers and Technical Support team members to meet the requirements of the account over the customer lifecycle...