excellence in a dynamic, growth-oriented environment. As a Technical Security Analyst in the Global Security Technical Security..., and ensure the highest standards of safety and compliance. In this role, you will have the opportunity to grow your technical...
and supporting managed services for ServiceNow solutions, focusing on ITxM (IT Service Management, IT Operations Management, IT...-service portals, with minimal customization. Operational Support : Support daily managed services operations, including...
and inspiration so that you can become a better you. Your Role As a Payroll Analyst you will provide Payroll expertise to Unilever... Philippines (including process, policy, technical, and governance). In addition, you will act as a key driver of the local payroll...
and Tier 2 support in all areas of the departmental service portfolio The Senior Telecommunication Analyst is largely self... Senior Telecommunication Analyst is responsible for the installation, support, and maintenance of all Avaya...
Job Summary: As the Product Support Tier 1 Team Lead, you will be responsible for overseeing the daily operations... to the Site Operations Lead (Manila-based) Responsibilities: Lead and manage a team of 12x Tier 1 Support Analysts...
and technical requests, and provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio The Senior... are involved in various aspects of design, engineering and operations of the voice data networks and related equipment. Provide...
and Tier 2 support in all areas of the departmental service portfolio The Senior Telecommunication Analyst is largely self...: The Senior Telecommunication Analyst is responsible for the installation, support, and maintenance of all Avaya...
At least 3 yrs combined experience in any of the following roles: Operations leadership role (Supervisor and above), Sr. Analyst... performance improvement typically include but may not be limited to the following key operational metrics: CSAT, tNPS, Service...
and integration tests Monitor, react on and debug failing tests in collaboration with external service provider Follow up on test... results and gaps with external service provider Participate in test activities during the lifecycle of the onboarding project...
. Escalate complex issues to appropriate technical teams and ensure timely resolution. Service Request Fulfillment Process user...Details: Job Description The Incident Analyst will provide operational support for virtual collaboration platforms...
with the company’s needs. Optimize and maintain existing legacy systems to ensure smooth operations. Modify databases based... stakeholders, including product line managers, product line specialists, and engineering associates. * Technical Support...
of experience in an IT Service Desk, Help Desk, Technical Operations, NOC, or similar technical support role. Background as a NOC... Responsibilities Serve as a team member in a 24x7 Network Operations Center (NOC). Monitor performance and service availability...
. It encompasses both IT Support Officer and Service Desk Analyst responsibilities, with a strong focus on supporting end..., ensuring accurate tracking of equipment lifecycle and assignments. Service Desk Operations · Manage onboarding...
experience in any of the following roles: Operations leadership role (Supervisor and above), Sr. Analyst or Supervisor... performance improvement typically include but may not be limited to the following key operational metrics: CSAT, tNPS, Service...
: CSAT, tNPS, Service Level, TAT, Backlog, AHT, APT, Productivity, Utilization, Costs, Quality, etc. Scope of operational..., etc. Leverage on industry & technical expertise and on the GBS Operational Excellence Framework to provide value-added...
, and operational analytics, while maintaining compliance with governance standards. The analyst will work closely with commercial... teams, farm managers, and operations to ensure consistent data flows and reporting alignment across the organisation...