I. PURPOSE The Service Architect is responsible for defining, designing, and governing service solutions across the MSP... stability, scalability, and customer satisfaction. The Service Architect acts as the bridge between customer requirements, the...
be used for execution, analysis, testing, and auditing. The Enterprise Digital Twin Process Architect has two primary... process architect to a portfolio of Lexmark projects and enhancements. Specific Responsibilities and Tasks Supervising...
with IT leadership, business units, and technical teams to align ServiceNow capabilities with business objectives. Provide... discovery of assets Identification, reconciliation, deduplication, enrichment, archival and deletion. Architect and Design...
Administrator to lead complex client engagements, mentor junior team members, and act as a trusted technical advisor... and optimisation engagements for mid-market and enterprise clients Architect scalable solutions across Sales Cloud, Service Cloud...
, Arizona, we're expanding our Philippines-based IT Support Team. You'll report directly to our VP of Technical Services... from Cisco, Sophos, Fortinet, and more Work with ticketing platforms (ConnectWise, ServiceNow) to resolve end-user issues...
Certifications (Solutions Architect, Developer, or specialty certifications) Experience with CTI integrations (Salesforce, ServiceNow... technical contributor supporting our pre-sales and go-to-market initiatives, developing customer-facing solutions, and enabling...
The Service Delivery Manager is the primary architect of operational excellence. You will orchestrate the end-to-end... delivery of high-quality IT services, ensuring that technical solutions not only meet but exceed client expectations...
for journey to cloud, execute vendor assessments, and articulate transformation roadmaps. Architect scalable, resilient, secure...) and hands-on understanding of integration frameworks (Salesforce, ServiceNow, bot platforms, APIs). Demonstrated experience...
to conduct requirement workshops, analyze business processes, and translate needs into technical and functional designs... such as Lambda, Lex, S3, DynamoDB, and CloudWatch. Integrate Amazon Connect with enterprise systems such as Salesforce, ServiceNow...
, solution testing, and production rollout. Act as a Project Engineer (PE) or as a Solution Architect (SA) when working... team and group. Technical resource for multiple internal and customer-facing projects simultaneously while needing...
best-practice knowledge amongst the solutions architect community. Build deep relationships with senior technical individuals... now! Work you'll do Promote ServiceNow internally to sales and delivery teams to drive growth. Be the go to person...
completion Communicate technical updates clearly to internal teams and clients Contribute to MSP knowledge base and SOPs... Technical Skills & Experience Cloud & Platforms Microsoft Azure (VMs, VNETs, storage, backups, IAM) AWS (EC2, VPC, storage...
, ticketing systems (e.g., Jira, ServiceNow), basic AWS CLI Processes & Frameworks: ITIL fundamentals, incident management... and professional communication skills for working with technical teams and documenting incidents Willingness and availability to work...
technical contributor supporting our pre-sales and go-to-market initiatives, developing customer-facing solutions, and enabling... Support Develop technical solutions and architecture diagrams for customer proposals and RFP responses Create Statements...