and overseeing: Live chat Email support Phone support Working Hours 9:00 AM - 6:00 PM (Pacific Time) Work Location and Set-up On-site... in a lead or senior support role Strong technical background (technical support, application support, or developer experience...
technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk.../technical issues. Duties and Responsibilities: . Perform level 1 support for End Users, as applicable depending on the...
technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk.../technical issues. Duties and Responsibilities: . Perform level 1 support for End Users, as applicable depending on the...
technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk.../technical issues. Duties and Responsibilities: . Perform level 1 support for End Users, as applicable depending on the...
technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk.../technical issues. Duties and Responsibilities: . Perform level 1 support for End Users, as applicable depending on the...
, email, chat, support portal) to ensure resolution Collaborate with team members to provide resolutions to customer inquiries... preferred 2 or more years’ experience with customer facing customer service and/or technical support 1+ years’ experience...
: User Support (First Point of Contact): Serve as the first point of contact for users seeking technical assistance via... phone, chat, and email. Handle assigned support emails and respond to inquiries in a timely and professional manner...
a resolution based on deep product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1 technical... support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk by diagnosing...
for learning and Level 1 technical support to Epic and Microsoft systems and other tools. This position plays a key role... application/technical issues. Duties and Responsibilities: Perform level 1 support for End Users, as applicable depending on the...
RealPage's property software and platforms. Responsibilities Provide first-tier technical support to customers via phone..., email, or chat. Troubleshoot and resolve basic issues related to RealPage products. Escalate complex issues to relevant support teams...
Overview The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring... assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately...
RealPage’s property software and platforms. Responsibilities Provide first-tier technical support to customers via phone..., email, or chat. Troubleshoot and resolve basic issues related to RealPage products. Escalate complex issues to relevant support...
point of contact for customers seeking support via phone, email, or chat. Diagnose and resolve technical issues related..., and troubleshooting. Collaborate with internal teams (Product, Technical Support, Enablement, Sales) to escalate and resolve complex...
to deliver technical support solutions Processing service requests and managing inquiries related to handset protection... or equivalent Experience 1 year of BPO technical support program experience is required 6 months of BPO Sales experience...
technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk.../technical issues. Duties and Responsibilities: Perform level 1 support for End Users, as applicable depending on the...
Overview The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring... assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately...
role involves providing timely technical support, maintaining IT infrastructure, and implementing improvements to enhance... and repair hardware and software faults for desktops, laptops, and peripheral devices Technical Support: Provide technical...
. Provide first-level support to customers via email and/or chat in a timely and professional manner. Address customer... which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose...
Skills/Qualifications Great eye for detail At least 6 monthsofemail/chat support / VA jobs is an advantage Excellent... technical/ computer skills (WordPress, Word, Excel etc.) Excellent communication skills (both written & oral) Ability to produce...
Provide technical support to customers through phone, email, and chat Troubleshoot and resolve issues related... to software, hardware, and network connectivity Create and maintain documentation of support tickets, including solutions...