Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift...: Listening to live, recorded, or side-by-side calls and reviewing other customer interactions (email, chat, social media...
Nature Of the Account: Travel Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite... and reviewing other customer interactions (email, chat, social media) to assess agent performance against established scorecards...