feedback to improve products to more senior engineers or technical advisors. Attends case triage meetings and/or case... of their issue. Handles customer issues through collaboration, resolution, or escalation. Collaborates on cross-team and cross...
, software support, and IT consulting, with a focus on Microsoft Teams or similar collaboration platforms.* Experience.... Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center...