. Applies specialized technical product/service/ solution knowledge in working with account teams to screen and prioritize... within area of technical specialty (in close cooperation with the account manager. Manage sales pipeline. Formulate and expand...
terminology (required for review and approval of reports) Customer and Personal Service: Knowledge of principles and processes... and initiatives, ensuring continuous improvement, maintenance and adjustment in program and service delivery Regularly monitors the...
to articulate technical information and convey it to non-technical people Excellent customer service skills Ability to work after... talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look...
standards of customer service. Candidates must possessstrong communication skills, and a curious solution-oriented mindset... - Friday Job Responsibilities Provide excellent customer service to BlueMatrix clients, teammates, and cross-functional peers...
standards of customer service. Candidates must possess strong communication skills, and a curious solution-oriented mindset... Job Responsibilities Provide excellent customer service to BlueMatrix clients, teammates, and cross-functional peers through consistent...
opportunity to strengthen operational excellence by transforming incident data into clear insights that improve service... organization maintain dependable, customer focused technology services. Position Responsibilities: Perform incident and problem...
and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer...’s processes, programs and initiatives, ensuring continuous improvement, maintenance and adjustment in program and service delivery...
by supportive colleagues who share your passion for delivering unparalleled customer service. Ready to take the next step... with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce...
Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative... collaborate internally with other team members to ensure you make the difference between their customer experience being just...
and organizations by handling a mix of patient-facing and administrative tasks. This role is ideal for candidates with Customer Service... Representative (CSR) experience, particularly those who have supported healthcare, insurance, or medical accounts. You will work...
Prior BPO experience as a Customer Service Representative and Hardship Collections Experience on phone, email and live... chat support preferred but not required Experience in Customer Service, Sales, Billing, Collections and Technical Support...
on customer experience & quality data and analysis. Provides leadership as the Quality expert and representative of the department... quality of service of Operations for the perusal of their immediate Manager. Generates internal and external client reports...
. If you are a tenured customer service representative or have SME experience, and you're ready to elevate your career in a leadership role... track record as a tenured agent in customer service. Proficiency in Microsoft Office, especially PowerPoint and Excel...
and efficiently manage the day-to-day operations of the team ensuring SLA is met Manage the performance of Customer Service... according to the scope of work and service level requirements. Duties include hiring, managing performance, and developing...
communication skills including the ability to articulate the remediation steps back to the customers Exceptional customer service... technical knowledge of secure SDLC, understanding on GitHub, SCA, SAST, DAST and Secrets scans are must Possess good holding...
opportunity to strengthen operational excellence by transforming incident data into clear insights that improve service... organization maintain dependable, customer‑focused technology services. Position Responsibilities: Perform incident and problem...
and projects. Customer Service and Stakeholder Coordination: Ability to understand client and stakeholder needs and respond.... Performs other work-related tasks as may be required by the immediate supervisor and authorized representative Minimum...
and efficiently manage the day-to-day operations of the teamensuring SLA is met Manage the performance of Customer Service... according to the scope of work and service level requirements. Duties include hiring, managing performance, and developing...
The role of the Transition Manager is to support and coordinate business and technical projects of moderate and large... and operational resilience—key pillars of our mission to deliver reliable, high-quality service to our business units and stakeholders...
to articulate the remediation steps back to the customers Exceptional customer service, communication and interpersonal skills... hands-on experience in dealing with API credentials are always plus point Demonstrated technical knowledge of secure SDLC...