Title: Sr. Internal Support Engineer Reports to: Internal Support Manager Location/Type: London, UK / Onsite Atlas... Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent...
Line Support: Provide expert-level technical support for complex hardware, software, and networking issues for staff... migrations, security enhancements). The ideal candidate will be highly technical, proactive, and customer-focused engineer...
technical support, acting as a technical lead on projects, and setting the standard for technical excellence and customer...-quality customer service, managing technical support for IT systems, and coordinating with vendors and internal teams...
copies to Discipline Lead Engineer and Discipline Manager Prepare estimates for bid proposals, including technical query...-discipline check /inter-discipline check (IDC) Provide technical support to all fabrication queries, including identifying...
/ Soho Support Manager Requirements / Qualifications... At least one year of customer facing experience, preferably...The Role… This is an exciting time to be joining our customer service team which we call the Soho Support Team (SST...
technical support and assistance to the business. Contribute to the resolution of IT Events, observing operational priority... with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences...
chance to work closely with the IT Manager and Operations Director, delivering personalised, 1-to-1 IT support rather than... of around 25+ staff to recruit an IT Support Assistant who will provide hands-on support across the business. This role offers the...
requirements of the SLAs are being satisfied in reporting to the Service Manager. Respond to customer needs in both proactive... and reactive response. Assist with all support agreements and highlight potential risks. Expected to have sufficient technical...
Manager who sees challenges as opportunities and customer success as the ultimate win. In this high-impact role, you'll... and measurable ROI achievement Proactively monitor customer health (usage, sentiment, support tickets) and orchestrate interventions...
closely with your account's Customer Success Manager to ensure the customer's long term health through a world-class support.... You will also support our Professional and Expert Foundation offerings, acting as a technical owner for assigned accounts and ensuring...
in London, UK and reporting to the Manager of Customer Success for APMEA and EURI, the Customer Success Engineer (CSE) will help... infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers...
for customer and administrative support, confidently handling complex queries and ensuring smooth day-to-day operations. To succeed... to inquiries empathetically, professionally, and in a timely manner - Troubleshoot and provide technical support to customers...
Department: CS Reporting to: Team Manager TYPE: FULL TIME -REMOTE ( Regular travel to customer sites) Location... support. Language skills: Additional European language is a plus. Technical Skills: Linux Expertise: 5+ years...
business value. You should be able to demonstrate technical ownership across assigned strategic customer accounts, bringing... technical information. What You'll Do: As the resident Fastly architect for your customer, you are an extension of the...
quality, and driving cultural and market knowledge across the wider business. Your day-to-day: Customer Support... and passionate teams. The impact you’ll have: The role of Customer Experience Agent is critical at loveholidays. You will be the...
quality, and driving cultural and market knowledge across the wider business. Your day-to-day: Customer Support... and passionate teams. The impact you’ll have: The role of Customer Experience Agent is critical at loveholidays. You will be the...
services in the institutional investment and asset management space. Our Customer Success function is an established segment... of the Sales team at With Intelligence, working closely alongside Account Management, New Business, Product & Support...
A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸 TL;DR (because attention spans are real...): We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Our support team has long delivered...
closely with your account's Customer Success Manager to ensure the customer's long term health through a world-class support.... You will also support our Professional and Expert Foundation offerings, acting as a technical owner for assigned accounts and ensuring...
and personalization High technical fluency and a proactive approach to adopting new MarTech and AI capabilities to support Pipedrive... We're looking for a Senior Manager of Customer Marketing Communications to lead and elevate Pipedrive's core customer...