technical knowledge in a collaborative, team-oriented environment. Relevant certifications such as Cisco Meraki CMNA/CMNO...
examples Write technical blog posts that showcase integration patterns, API capabilities, and developer best practices... Engage with the developer community through documentation, forums, and technical resources Advocate for developer needs...
Manage and prioritize helpdesk tickets, ensuring timely resolution of technical issues and requests. Provide technical... of two years of experience in a related role is an asset. Proven experience in IT support or helpdesk role...
to our employees. Duties and Responsibilities: Manage and prioritize helpdesk tickets, ensuring timely resolution of technical... issues and requests. Provide technical support and troubleshooting for hardware, software, and network-related problems...