in a technical help desk or IT support role. Proficiency in ServiceNow monitoring, Incident, and Change Management...Job Description: Essential Job Functions: Offer foundational technical support in infrastructure services...
procedures across the organization. The Incident Manager will facilitate efficient incident resolution, conduct post-incident... primary coordinator during major (P1, P2) incidents, establishing and maintaining ITIL v4-aligned incident management...
our employees as we build strong teams with strategic leadership. Job Description The Incident Manager is primarily responsible... to the relevant audience. The Incident Manager will ensure that all necessary incident information is correctly captured...
, symptoms) Coordinate rapid incident investigation, diagnosis, and resolution by engaging relevant technical teams Ensure... members Incident Management Ensure incidents are logged and recorded accurately with relevant details (e.g., time, impact...
The Incident Response Analyst will provide detection, containment, and analysis of security events to protect the... requirements, and strategic goals. Responsibilities Provide Tier 2 incident response services to the global organization on behalf...
. What You Will Do As a Business Incident Manager (BIM), you will be in accountable for supervising and reporting the operational management... of service management documentation. Additionally, you will coordinate with technical teams, document incident reports, conduct...
system (PROBi). Participating with TaPS technical teams and functional business teams to ensure that incident and problem... investigations with support and technical teams Communicate and record Incident events, progress reports, corrective actions...
and more. What You Will Do As a Business Incident Manager, you will be responsible for providing client services and support for the Nasdaq Trade Surveillance... product and service offerings. You will be part of the global Business Incident Management Team that provides 24 x...
meet the requirements will be contacted We are seeking an experienced Technical Project Manager to manage and guide... our distributed team of software engineers while maintaining hands-on involvement in technical work. This role combines platform...
Technical Lead , who is responsible for overseeing the monitoring and troubleshooting of network and system devices for global... leadership to the NOC team, ensuring seamless operations and high performance. This role requires a balance of technical...
. Positions in this function provide technical support to the enterprise. This function includes employees working on incident... Technician in the Resolver Team, you will provide desktop technical support to employees of the enterprise. A Resolver Technician...
Connectivity and Products (C&P) Sales Manager and indirectly to the Director. Primary Responsibilities Generates... regular contacts. Liaises with technical/operations teams to ensure excellent communication channels exist to facilitate the...
favourites Description The Role Ensure defined Application Service Management processes are followed for Incident, Problem... and Change Management Accountable to Lead Service Manager for reporting key performance and application service management...
, and should be able to align and support the risk posture of the institution. The manager will proactively work with the company... for information security that is aligned with the risk appetite of the bank, and collaborate with the IT Network Manager in creating...
members If applicable, when assigned to a People Manager role: Oversee day-to-day performance of team members, providing... on incident trends, service performance data, and feedback from incident managers Maintain a problem register to log and track...
story. Job Summary: Associate Manager, Cloud Network Engineering/Architecture is a project resource, solutions architect..., and individual contributor role that reports to the Manager, I&O - Lead Network Architect. This role is responsible for managing...
🌟 We're Hiring: Project and Service Manager! 🌟 We are looking for a skilled Project and Service Manager to lead... satisfaction. 📍 Location: Ortigas ⏰ Work Mode: Work From Office 💼 Role: Project and Service Manager Key Responsibilities...
Job Summary: The IT Compliance Manager is responsible for developing, maintaining, and optimizing IT processes... standards (eg. ITIL, ISO 27001, etc) Develop workflows to improve IT service delivery, change management, and incident...
Manager As part EY's Consulting practice, the Technology Risk (TR) Manager is responsible for managing multiple client... that will drive growth, quality, technical capabilities and process improvements. Coaching/Mentoring: Be the counselor for TR...
Post: Taguig City Hiring Manager: Cyber Security Technology Manager Role: Permanent Cyber SOC Technology Manager... of organisation that needs to be protected, remains resilient and available during the event of Major Security Incident. To function...