and problem-solving skills to design effective ServiceNow solutions. Ability to troubleshoot and resolve complex technical... every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future...
, technical guides, and user documentation. Ensure all documentation is accurate and up-to-date. RELEASE PLANNING, EXECUTION..., and documentation. Assist with managing release lead times and cut-off times, ensuring timely completion and minimal impact...
, and document business requirements related to ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). Translate business needs... planning, daily stand-ups, sprint reviews, and retrospectives. Work closely with ServiceNow developers and architects...
will be responsible for the overall technical transformation implementation at the client end. ͏ Objectives of this role... and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement...
environment delivery process. Manage expectations, scope, and change. Coordinate with technical teams to build out the customer... environment swiftly and correctly. Build expertise on cloud deliveries, service catalog tasks, and ServiceNow to enable efficient...
every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future... Technical: Good understanding of relational databases, NoSQL databases, operating systems, cloud computing, web technologies...
athletic and lifestyle products. Setting the bar in technical fabrics and functional design, we create transformational..., running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create...
architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates... in providing technical guidance and leadership to development teams, overseeing the implementation of ServiceNow modules to ensure...
. Technical Leadership and Mentoring o Lead teams in delivering ITSM solutions and services. o Provide mentoring and technical... o Develop and manage integrations between BMC Helix ITSM and third-party SaaS solutions (e.g., Jira, ServiceNow, Salesforce...
will lead integration initiatives using Coupa and Celigo platforms, working closely with business leaders to gather requirements... integration processes and solutions for both business and technical audiences Provide training and support materials for end...
to join our Escalation Management team. In this critical role, you will lead high-priority incident bridges to ensure rapid service... of critical technical issues and provide executive-level visibility into incident status and customer impact. This role requires...
. Job Description We are looking for an experienced and driven Operations Manager to lead our client’s IT Infrastructure function. This role is responsible for overseeing... ideal candidate has a strong technical foundation in end-user technologies, experience managing global stakeholders...
- IT Ops Analyst In this role, you will lead major incident response, coordinate technical teams, ensure service.... Responsibilities Serve as Tier 2 support for IT Infrastructure and Lead Major Incident and Crisis Management activities...
, ServiceNow, and internal wikis. Qualifications we seek in you! Minimum Qualifications Expert Technical knowledge... trends Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make...
- IT Ops Analyst In this role, you will lead major incident response, coordinate technical teams, ensure service.... Responsibilities Serve as Tier 2 support for IT Infrastructure and Lead Major Incident and Crisis Management activities...
Analyst, Architect and Technical Lead. Code/configure technical solution as per requirements. Perform Unit testing, resolve..., you will be Managing Production tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades...
Analyst, Architect and Technical Lead. Code/configure technical solution as per requirements. Perform Unit testing, resolve..., you will be Managing Production tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades...
Analyst, Architect and Technical Lead. Code/configure technical solution as per requirements. Perform Unit testing, resolve..., you will be Managing Production tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades...
architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates and maintains... requirements while adhering to ServiceNow best practices and standards. Demonstrated experience in providing technical guidance...
, ServiceNow, and internal wikis. Qualifications we seek in you! Minimum Qualifications Expert Technical knowledge... trends Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make...