and pass internal certifications as required Provide coaching to L1 ENG´s and detect L1 technical areas of opportunity... to be addressed by the manager. Deliver training technical sessions to L1 teams complementing training as needed. Effective...
and pass internal certifications as required Provide coaching to L1 ENG´s and detect L1 technical areas of opportunity... to be addressed by the manager. Deliver training technical sessions to L1 teams complementing training as needed. Effective...
objectives. This role works closely with the Platform Excellence Lead, business owners and project teams to establish measurement... of L1 / L2 production support services in a global delivery model Collaborate with client key stakeholders to define...
Contribute to the teams’ process improvements initiatives and strategy Technical/Configuration/Client Support Lead... in Computer Science, Engineering, Business Systems, or a related technical field or equivalent experience. Salesforce Admin...
and Support is looking for an experienced First Line Manager (FLM), Global Workplace Support Services to lead the Customer... Experience team that supports the IT service desk team providing L1 support consistently across Teva. An ideal candidate...