and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support.... What You'll Do Provide post-sale technical support to customers and partners Assess and document reported customer issues...
demonstrated skillset in a technical support or customer support role, ideally in a SaaS environment. Experience supporting Managed.... Essential Responsibilities (includes, But Not Limited To) Internal Platform & Marketplace Support: Handle inbound technical...
customer inquiries via phone, email, or chat regarding technical issues related to our LMS platform and the solutions...Position: Technical Support Associate Location: Manila, Philippines About LRN: LRN is the world’s leading...
. You will handle customer inquiries via phone, email, or chat regarding technical issues related to our LMS platform and the solutions...Job Description: Position: Technical Support Associate Location: Manila, Philippines About LRN: LRN is the...
: 3+ years experience with: Client onboarding in a SaaS or tech environment Product or technical support Performance... client-facing communication Product & Technical Support Serve as first-line support for client questions and issues...
professional and confident client-facing communication. Product & Technical Support Serve as first-line support for client... environment Product or technical support Performance tracking or reporting Confident on video calls and in direct client-facing...
About the Role We're seeking experienced Product Support Specialist to provide email- and chat-based technical support... of experience in customer support within SaaS, ecommerce, or marketing-technology environments. Demonstrated ability to diagnose...
, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience... 🤖 Be Part of a Global Tech Product: Support a modern cloud communication platform used by 4,000+ sales & support teams...
resolving technical customer support enquiries, coordinating customer installations & scale calibrations, executing system... configuration changes, and the ongoing maintenance of the product knowledge base. Customer Support Respond promptly to customer...
resolving technical customer support enquiries, coordinating customer installations & scale calibrations, executing system... configuration changes, and the ongoing maintenance of the product knowledge base. Customer Support Respond promptly to customer...
, or customer service role 3+ years troubleshooting, technical support, and/or product support experience Ability to manage a high...EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS...
Job Requirements Minimum of 2 years of experience in technical support, IT help desk, or SaaS customer success Excellent written.... Job Responsibilities Provide timely, enterprise-level customer support via email, live chat, and Zoom/video calls Troubleshoot...
users solve complex product issues and get maximum value from our platform. As the first line of human support... for escalations and advanced queries, you'll blend customer empathy with technical expertise - acting as a key bridge...
for product features, integrations, and platform functionality Handle phone and email support requests when needed to ensure...Customer Support Specialist - Freelance, Remote Department: Support & Leadership Employment Type: Full Time...
between development teams, architecture, and product stakeholders Participate in customer meetings when required to understand technical... Architects to refine high-level designs and ensure consistency with platform architecture Create technical specifications...
and getting on calls to help them with technical API questions Qualifications and Skills Successful customer support requires... best possible experience on our platform. The Technical Client Success Specialist will be responsible for keeping Nasdaq’s data clients happy...
with Engineering, Marketing, and Sales to support go-to-market activities, including enablement materials, internal training, customer.... What Makes This Role Exciting We are looking for a motivated and impact-driven Senior Product Manager to lead our Payroll Engine...
of product management experience in B2B SaaS Strong customer research and data analysis skills Experience with AI/ML products...) • Full-time About the Role Drive product strategy and execution for our AI-powered content intelligence platform. Work...
of proven experience in a Technical Support or Product Support role, investigating and resolving complex issues for a B2B SaaS... critical support issues, acting as a key player in the customer's success and journey with Anaplan. You should be a problem...
Must-Haves 2+ years of proven experience in a Technical Support or Product Support role, investigating and resolving complex... complex and often critical support issues, acting as a key player in the customer's success and journey with Anaplan...