of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion... primary mode of communication. Through Helpshift's AI-powered customer service platform, companies can resolve issues...
with sales, support, professional services, product management and other teams Develop strong multi-threaded customer... through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center...
to their unique business needs. As a Customer Training Manager at Smartly, you will... Be an Expert in the Smartly platform and every... Learning to Customer Needs: Adapt training sessions to match each customer's goals, use cases, and level of expertise Support...
. Issue Orchestration: Coordinate Support, Product, and Engineering to resolve bugs, data gaps, or workflow slowdowns-owning... Success, Technical Account Management, or similar post-sales SaaS role Proven track record coordinating multi-team resolutions...
in customer-facing SaaS Account Management, Implementation, Technical Support, Consulting, Workflow Management, and/or Project... effectively with technical and non-technical roles in Product, Development, Sales, Solutions, and Customer Success Build technical...
. Issue Orchestration: Coordinate Support, Product, and Engineering to resolve bugs, data gaps, or workflow slowdowns-owning... Success, Technical Account Management, or similar post-sales SaaS role Proven track record coordinating multi-team resolutions...
comprehensive support to stakeholders in managing and nurturing customer relationships. In this role, you will ensure the... and management efforts. Gather customer feedback, share valuable insights with internal teams such as Sales, Marketing, Product...
with sales, support, and product teams, monitoring key metrics such as customer satisfaction and product usage, ensuring accurate... and nurturing customer relationships, ensuring successful onboarding and product adoption, driving customer retention through...
strategic, technical account plans that target cross-platform solutions. Understands Key customer business requirements.... As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer's security transformation...
strategic, technical account plans that target cross-platform solutions. Understands Key customer business requirements.... As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation...
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly... our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND...
software / SaaS companies Preferably certified in Anaplan or a Master Anaplanner Excellent collaboration and communications... skills with the ability to convey ideas to both technical and business audiences Highly motivated and driven, with keen...
Technology, or equivalent Minimum 3 years in Anaplan experience preferably in the software / SaaS companies Preferably... to both technical and business audiences Highly motivated and driven, with keen attention to detail and the ability to multitask...
, and adoption support. Design and configure applications on the Five9 platform for each customer's unique requirements, often.... You possess technical prowess to design and deliver on challenging customer requirements. You will build to customer approved...
. Their platform, AgentOS, is purpose-built for SaaS companies and comprises three modern CRM apps for support, product, and growth... teams. It connects end users, sellers, support staff, product teams, and developers-reducing the need for nine separate...
cross-platform solutions. Understands Key customer business requirements and has the ability to position, demonstrate... to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve...
. Extend and improve Shopify Apps to support new features and dynamic logic. Integrate with Shopify APIs to sync product data... platform. This role combines front-end and back-end development, focusing on creating seamless Shopify integrations...
cross-platform solutions. Understands Key customer business requirements and has the ability to position, demonstrate... to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve...
and dynamic logic. Integrate with Shopify APIs to sync product data, customer actions, and entry logic. Build reusable front...-Focused) to help build, scale, and optimize a growing e-commerce platform. This role combines front-end and back-end...
. This is a hands-on technical role focused on designing, building, and scaling core platform features using Node.js, React.js, and AWS... Collaborating with product owners and stakeholders to define feature roadmaps and technical solutions Ideal Profile You have 5...