Job Overview Performs routine and non-routine system administration, tier 2 end-user support and technical/complex... support tasks. May support internal and external customers. May participate in special projects, train and mentor new team...
The Product Support Specialist acts as the first point of contact for support cases. The PSS (Product Support... Technology or Engineering is an advantage Preferably with at least 1-year related experience in Level 2 Technical Support...
Provides application and technical support to customers, answering complex questions on function and usage of products... for appropriate referral to other support analysts. * Continues to develop application knowledge in specific product suite...
We are looking for a proactive and technically skilled Product Support Analyst to join our team. This role focuses... on providing exceptional software support for PLM for Process solutions, ensuring timely issue resolution, and delivering...
The Product Support Specialist acts as the first point of contact for support cases. The PSS (Product Support... Technology or Engineering is an advantage Preferably with at least 1-year related experience in Level 2 Technical Support...
Infor are seeking a Product Support Analyst to join our Global Support team. This role is key to ensuring our customers... and technical expert for Infor's industry-specific enterprise software. A Day in a Life: * Provide high-quality technical support...
Job Overview Performs routine and non-routine system administration, tier 2 end-user support and technical/complex... support tasks. May support internal and external customers. May participate in special projects, train and mentor new team...
professional and confident client-facing communication. Product & Technical Support Serve as first-line support for client... environment Product or technical support Performance tracking or reporting Confident on video calls and in direct client-facing...
Sprout Social is looking to hire a Product Support Specialist to join the Customer Support team, based remotely in the... and technical experiences, and are ready to take their skills, experience and customer support career to the next level. Ideally...
Job Description : Job Title: Product Support Tier 1 Team Lead Job Summary: As the Product Support Tier 1 Team... Lead, you will be responsible for overseeing the daily operations of the Tier 1 Product Support team. Your primary focus...
. Document customer information and recurring technical issues to support product quality programs and product development... (three days in-office, two days virtual) About the role: As a Product Support Representative, you will work with FIS...
Product Support Associate, Operations Customer Service and Support Are you passionate about solving complex technical.... As a Product Support Associate, you'll be the go-to expert helping customers navigate our cutting-edge software and products...
Overview The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring...” in assigned product support areas and more as career progresses. Perform additional duties as required Qualifications 2...
Overview: The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries...” in assigned product support areas and more as career progresses. Perform additional duties as required Qualifications: 2 years...
About the Role We're seeking experienced Product Support Specialist to provide email- and chat-based technical support... interaction reflects our 'customer-first' value. The ideal candidate is a strong written communicator who can translate technical...
Product Support Associate, Operations Customer Service and Support Are you passionate about solving complex technical.... As a Product Support Associate, you’ll be the go-to expert helping customers navigate our cutting-edge software and products...
Description & Requirements We are looking for a proactive and technically skilled Product Support Analyst... to join our team. This role focuses on providing exceptional software support for PLM for Process solutions, ensuring timely issue...
Description Sprout Social is looking to hire a Product Support Specialist to join the Customer Support team... and technical experiences, and are ready to take their skills, experience and customer support career to the next level. Ideally...
, ensuring peace of mind as you use their secure and purpose-built solutions. Short Description: As the Product Support Analyst... and maintain product support processes and relevant documentation Develop processes, templates and support internal and external...
Overview The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring... product support areas and more as career progresses. Perform additional duties as required Qualifications 2 years of customer...