with and under the direction of the Project/Technical Manager and with customer nominated representatives. Liaises with Solutions... Definition: Provide technology consulting to external customers and internal project teams. Responsible for providing technical...
termination of employment Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs... and procedures. Attend required manager development training Promote the Concentrix values through both behavior and attitude...
and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks... with a team and report directly to a Sales Manager You Have Malaysia citizen 2+ years of experience working in a customer...
, and stakeholders in providing technical customer support. Job Description Key responsibilities: Technical Primary customer... imports, assisting customer learning manager and educators with various tasks, including building learning objects...
Data Manager collaborates with survey managers, analysts, and business stakeholders to manage data delivery pipelines... technical expertise in survey operations with strong analytical skills and a commitment to quality and innovation...
engineering services. This position forms part of our Global Cyber Technical Services team, which encompasses related... region where required. What We Offer You’ll have a dedicated line Manager to help you develop your career and guide...
—ensuring high-quality, timely insights that support IDC’s global market intelligence services. The Survey Data Manager... standards, and transform raw survey data into actionable intelligence. The ideal candidate combines technical expertise...
-quality IT service delivery across the organization. The ideal candidate is a hands-on leader with strong technical expertise... Helpdesk Support team. Manage ticket assignment, prioritization, and SLA compliance via Jira Service Management. Conduct...
overall customer experience while following the set standards and high level of customer service. The Responsibilities... and enhancements based on collected pain point data trends. Identify areas for service improvement that affects customer's experience...
as instructed by the line manager for Securities Services, in accordance to the relevant procedures, guidelines, instructions... and standards set in order to meet the productivity and service standards set Key Responsibilities Strategy To exercise care...
Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google Tag Manager Google... leadership role is pivotal in driving innovative strategies to enhance customer service and operational efficiency through the...
Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google Tag Manager Google... to propose solutions with approved technical architecture, connectivity and security which are consistent with the Bank...
and consolidate key announcement communications. Build relationships with ICS Strategy, Financials, Service Management, and key... & Purpose Gives Clarity & Guidance Instills Trust Manages Ambiguity Nimble Learning Strategic Mindset Technical...
Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google Tag Manager Google... unit to ensure staffs are trained across various processes. Key Responsibilities Risk Management Understand technical...
Domain. This critical role involves bridging the gap between business needs and technical solutions to ensure the... with Product Owners to define and prioritize the backlog, ensuring it reflects business value and technical feasibility. Conduct...
, or service activities with the Flow Assurance (Eng) team and other related teams and ensures they work within the appropriate... conditions Generate technical study/analysis report based on calculation/simulation results, and respond to peer review comments...
Manager to achieve the agreed SLAs as defined by the respective Master Service Agreement(s).The ideal candidate... identified to improve performance & service level availability Responsible for environment maintenance, patches and security...
of the Customer Support Manager this role is focused on customer support needs and part of a customer-oriented, product...-informed, technical-skilled professional team whose purpose is to provide an in-depth level of Investigation into customer...
operational activities of Project Infrastructure, supporting the Operation Manager to achieve the agreed SLAs as defined by the... respective Master Service Agreement(s).The ideal candidate will have strong practical experience in firewall management...
in DevOps – you build it, you run it! Engineer is accountable to the Technology Delivery Manager and the respective service... and strengthening our technical talent base – experts coming together to address BP and the world’s problems. Job Responsibilities...