Description: Duties and Responsibilities: Provide customer and technical support to customers through inbound phone..., Good Communication (listening, verbal, written), Computer/Technical Literacy, Adaptability/Flexibility...
Description: Duties and Responsibilities: A successful candidate will provide customer and technical support through..., written), Computer/Technical Literacy, Interpersonal Abilities, Adaptability/Flexibility...
We’re looking for a tech-savvy, customer-focused Technical Support Engineer who thrives on solving problems... to internal knowledge-sharing resources Support onboarding, guidance, and technical training efforts when needed Requirements...
with company standards. Manage assigned facultative portfolio: account setup, process risks and invoices, reconcile technical... discrepancies. Process technical account transactions using internal systems; meet SLAs and regulatory requirements. Communicate...
language of the customer by avoiding technical terminologies and jargon Gather information from customer by asking probing... time it will take to resolve an incident or request Escalate ticket to the appropriate level 2 support team and ensure...
of product updates, system changes, and troubleshooting techniques. Escalate complex or unresolved issues to higher-level support... Strong communication skills for both voice and written channels. Basic understanding of technical concepts (networking, system setup...
to keep the customer performance at the highest level with a proactive approach Analyze L2 support requests from individual... experience with Linux Technical Skills Knowledge on Software Development Life Cycle (SDLC) Knowledge on working with Ticketing...
a Technical Support Engineer that will diagnose and resolve technical issues involving Remote Monitoring, Asset Tracking, Remote... Do Deliver a high-quality service and support to N-able partners via phone, email, and/or chat, becoming a trusted advisor...
and turn your goals into reality as an integral part of thegroup's success. Essential Duties The Technical Support... items The Technical Support Administrator is expected to support customers with excellent customer service andbasic...
Job Highlights Competitive Salary Yearly Performance Appraisal HMO with dependents on day 1 Job Description Technical... Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
and turn your goals into reality as an integral part of thegroup's success. Essential Duties The Technical Support... items The Technical Support Administrator is expected to support customers with excellent customer service andbasic...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
our mission. Position Summary Delinea is seeking a talented Technical Support Engineer to join our outstanding Global Technical... in a Technical Support Engineer role preferred. 2-year degree required; 4-year degree in Computer Science or related program...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...