Role Description This is a contract, on-site role for a Technical Customer Support Representative, located in BGC... service processes may also be part of day-to-day responsibilities. Position Title: Service Desk (Technical Support...
or has accountability for ongoing activities. – Manages technical support for key strategic accounts Responsible for technical knowledge... customer needs Collaborating with wider technical support teams to set service delivery standards and playbooks Provide...
The Italian Bilingual Technical Support Representative is responsible for handling inbound calls and messages...
Apply now as a Technical Support Engineer here in Sutherland. Sutherland serves marquee clients in major industry verticals. With our head.... If you are a Technical Support Engineer looking for a global career, do not miss this opportunity! KEY RESPONSIBILITIES: Handle support...
Description: Duties and Responsibilities: Provide customer and technical support to customers through inbound phone..., Good Communication (listening, verbal, written), Computer/Technical Literacy, Adaptability/Flexibility...
Description: Duties and Responsibilities: A successful candidate will provide customer and technical support through..., written), Computer/Technical Literacy, Interpersonal Abilities, Adaptability/Flexibility...
We’re looking for a tech-savvy, customer-focused Technical Support Engineer who thrives on solving problems... to internal knowledge-sharing resources Support onboarding, guidance, and technical training efforts when needed Requirements...
with company standards. Manage assigned facultative portfolio: account setup, process risks and invoices, reconcile technical... discrepancies. Process technical account transactions using internal systems; meet SLAs and regulatory requirements. Communicate...
language of the customer by avoiding technical terminologies and jargon Gather information from customer by asking probing... time it will take to resolve an incident or request Escalate ticket to the appropriate level 2 support team and ensure...
of product updates, system changes, and troubleshooting techniques. Escalate complex or unresolved issues to higher-level support... Strong communication skills for both voice and written channels. Basic understanding of technical concepts (networking, system setup...
to keep the customer performance at the highest level with a proactive approach Analyze L2 support requests from individual... experience with Linux Technical Skills Knowledge on Software Development Life Cycle (SDLC) Knowledge on working with Ticketing...
a Technical Support Engineer that will diagnose and resolve technical issues involving Remote Monitoring, Asset Tracking, Remote... Do Deliver a high-quality service and support to N-able partners via phone, email, and/or chat, becoming a trusted advisor...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
Job Highlights Competitive Salary Yearly Performance Appraisal HMO with dependents on day 1 Job Description Technical... Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
and turn your goals into reality as an integral part of thegroup's success. Essential Duties The Technical Support... items The Technical Support Administrator is expected to support customers with excellent customer service andbasic...
and turn your goals into reality as an integral part of thegroup's success. Essential Duties The Technical Support... items The Technical Support Administrator is expected to support customers with excellent customer service andbasic...
our mission. Position Summary Delinea is seeking a talented Technical Support Engineer to join our outstanding Global Technical... in a Technical Support Engineer role preferred. 2-year degree required; 4-year degree in Computer Science or related program...
our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...