AI functionalities. Collaborate with our internal teams to align on project goals and technical specifications. Participate in strategy... sessions to optimize our offerings and enhance user engagement. Provide support in the integration of developed solutions...
, and personalized with guided service journeys. Integrate Einstein AI and automation tools for proactive customer support and case... and external platforms. Utilize Einstein AI, NLP, and machine learning to enhance case deflection and automate customer support...
clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world... duration, or any other reason, the creative could not air as per instructions and advise Sales and/or client or their agent...
prototypes and formulations are prepared as instructed by the Technical Director to support the Sales Team in promoting our raw...The Application Laboratory Executive reports to the Technical Director and is responsible for the following: Ensure...
are prepared as instructed by the Technical Director to support the Sales Team in promoting our raw materials. Conducts stability... Executive reports to the Technical Director and is responsible for the following: Ensure prototypes and formulations...
, accuracy, and user experience. Troubleshoot and resolve technical issues related to voice agent performance and workflow... booking, customer support, and outbound campaigns. Implement real-time Text-to-Speech (TTS) and Speech-to-Text (STT) services...
, accuracy, and user experience. Troubleshoot and resolve technical issues related to voice agent performance and workflow... booking, customer support, and outbound campaigns. Implement real-time Text-to-Speech (TTS) and Speech-to-Text (STT) services...
.com. Job Description: Airline Specialist Role Purpose The purpose of the role is to provide effective technical support to the process... queries Handle mileage plus reservations and queries Able to make a service recovery in the event the agent understands...
AI solutions—such as chatbots, RPA, document processing, and agent assist technologies. Oversee solution deployment, ensuring... offerings. Change Enablement & User Adoption Lead training sessions and support materials for users adopting new AI tools...
Director, helping train you in technical knowledge and reviewing your work. Key Responsibilities: Process annual financial... Setting up tax return jobs / Collating tax return jobs Assisting with the Tax agent portal mail Assisting with the ATO...
support to a fully internal engineering team while scaling revenue growth. They are investing heavily in AI-driven development... development workflows to drive the technical vision and build the future of workplace insights. Reporting directly to the CTO...
monitoring per week and scores for assigned team of technical support agents Coaches, mentors and develops agent team for skills...
The Digital Strategist is primarily responsible for ensuring that clients who have purchased Agent Image X, Agent... that they need in order to achieve their business goals. Provide support on internal and client projects. Coordinate...
and capacity planning support across global contact center and back-office operations. This includes Customer Support, Managed... tools across multiple support channels (voice, chat, email, case work). Utilize tools such as Power BI and Advanced Excel...
AI functionalities. Collaborate with our internal teams to align on project goals and technical specifications. Participate in strategy... sessions to optimize our offerings and enhance user engagement. Provide support in the integration of developed solutions...
to support agents and team leaders. Identify trends and areas for improvement in customer service delivery and technical support... dedicated to offering unparalleled support and contributing value to Dexcom's objectives. Where you come to: Supervise...
Nature Of the Account: Travel Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu... other customer interactions (email, chat, social media) to assess agent performance against established scorecards or rubrics...
monitoring per week and scores for assigned team of technical support agents Coaches, mentors and develops agent team for skills...
obligations are met - by interval, daily, weekly, and/or monthly. ● Ensure that near real-time agent performance data... is maintained to support operations management with accurate performance coaching information. ● Analyze call and staff forecasts...
Nature Of the Account: Travel Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite... and reviewing other customer interactions (email, chat, social media) to assess agent performance against established scorecards...