on diverse customer situations and escalated issues. Responsibilities: As a Sr. Support Engineer, you will be the technical...Job Category: Support Job Description: As a member of the Support organization, your focus is to deliver post-sales...
on diverse customer situations and escalated issues. Responsibilities: As a Sr. Support Engineer, you will be the technical...Job Category: Support Job Description: As a member of the Support organization, your focus is to deliver post-sales...
. Document customer information and recurring technical issues to support product quality programs and product development... (three days in-office, two days virtual) About the role: As a Product Support Representative, you will work with FIS...
. Document customer information and recurring technical issues to support product quality programs and product development... (three days in-office, two days virtual) About the role: As a Product Support Representative, you will work with FIS...
outcome Conduct fit-gap analysis on product and develop reasonable working alternatives Support the product evaluation... Support (RSS) team Prepare documentation that are compliant with the Banks Service Delivery Life Cycle (SDLC) requirements...
Technical Support consultants required for vendor to the investment banking arena, to work on their highly technical application... support desk. Providing support to many of the largest financial institutions across the world, the analyst will provide...
and UNIX Technical Support consultants required for vendor to the investment banking arena, to work on their highly technical... application support desk. Providing support to many of the largest financial institutions across the world, the analyst...
Customer Success Analyst role covers night shift support for U.S.-based customers and plays a critical role in maintaining...Senior Customer Success Analyst (Night Shift) Location: Remote (Philippines, Latin America, or South Africa...
and enhancements to existing systems of the bank. Provides support after project deployment to the different business users in terms... of the business system process relative to Ad hoc functionalities and reports. Attends technical conferences and seminars...
as a Technical Business Analyst, gained from complex programs in cyber security, engineering, digital transformation... our technical analysis capabilities supporting the next generation Transformation program for Identity Management. At Macquarie...
delivery. Qualifications At least 2- 5 years of experience as a business & technical Business Analyst Experienced.... Interpreting complex business logic and translating it into clear technical requirements and data mappings for internal...
delivery. Qualifications At least 2- 5 years of experience as a business & technical Business Analyst Experienced.... Interpreting complex business logic and translating it into clear technical requirements and data mappings for internal...
as a Technical Business Analyst, gained from complex programs in cyber security, engineering, digital transformation... our technical analysis capabilities supporting the next generation Transformation program for Identity Management. At Macquarie...
Specific Duties And Responsibilities Elicit and Manage Requirements: Collaborate with business and technical..., and acceptance criteria. Backlog Management & Prioritization: Support product planning activities by refining and prioritizing...
, technical expertise, and strategic support that enables the business to win new opportunities, retain customers, and deliver...Mission of Function To bridge the gap between sales, customers, and technical teams by providing data-driven analysis...
discrepancies Process technical account transactions using internal systems; meet SLAs and regulatory requirements Communicate... professionally with brokers, clients and market contacts; escalate issues when needed Maintain accurate records and support audits...
discrepancies Process technical account transactions using internal systems; meet SLAs and regulatory requirements Communicate... professionally with brokers, clients and market contacts; escalate issues when needed Maintain accurate records and support audits...
you unique is welcome; join us and let's build what's next - together! Job Overview As an L2 Support Analyst, your primary goal... of proven experience in a Technical Support or Product Support role, investigating and resolving complex issues for a B2B SaaS...
looking for an experienced Support Analyst to join our remote team. If you have strong client service, troubleshooting, and analytical skills... customer support tickets and ensure timely updates. Troubleshoot technical issues (SQL, Linux, networking, VPNs). Collaborate...
Kroll Business Services (KBS) is seeking a Business Analyst to join our Support Operations organization in Manila... and/or technical specifications. Create user stories, acceptance criteria, and process documentation to support development and QA...