, as well as escalate tickets to application and technical assistance where required. ● Ensure the helpdesk knowledge base... a key role in supervising the finance helpdesk and being point of contact for staff queries. Key Responsibilities...
of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability...’s for PPM and Helpdesk are met. Ensure all service reports are reviewed and remedial work captured and organised...
service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy..., COSHH etc.) Ensure job closures are completed in timely manner. Ensure that monthly targets for KPI’s for PPM and Helpdesk...
: Provide world-class infrastructure support: Respond to complex helpdesk queries from technical engineers Ensure cost... while supporting both Cloud and on-prem environments. This is an excellent opportunity to broaden your technical skills and make...
service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
of working in fast paced working environment. Key Deliverables Provide technical support on all IT infrastructure including... to: IT Helpdesk Manager Location: East Point, Dublin The Business Process Improvement & IT (BPI&IT) Department manages...
service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
, reviewing appeals of inspector decisions, managing the field based staff and the PV technical team in the office, contributing... to the technical standards of the PV scheme. The role involves a blend of practical application and theoretical insight...
and technical topics clearly for different audiences (executives, operations, support leaders). Data-driven mindset: able... service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk...
. Collaborate with vendors to maintain compliance and security standards. Oversee helpdesk and support functions, ensuring... documentation and procedures to support operational excellence. Qualifications & Experience: You bring: A minimum of 5 years...
, technical expertise, and hands-on support for API integrations, security reviews, and AI-driven automation strategies... service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk...
service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
Overview As the Helpdesk and Desktop Support Engineer you will join our existing Client Corporate Services team who... (over 700 end users). You will display a strong technical ability in making critical support judgements while working...
service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...