fixes and enhancements. Create and maintain technical documentation for solutions and processes. Support incident management...Job Description: Key Responsibilities Provide Level 3 support for PL/SQL-based applications and Oracle databases...
Technical support Back-office work Good verbal and written English communication skills Proficiency in computer functions... Assist and support customers, clients and stakeholders in the logical troubleshooting of workflow issues impacting...
or RAG systems is a plus Familiarity with SLA/OLA-driven support environments Ability to explain technical issues to non... within defined OLA timelines with complete details Provide regular status updates based on incident priority Follow approved support...
About the Role We're seeking experienced Product Support Specialist to provide email- and chat-based technical support... interaction reflects our 'customer-first' value. The ideal candidate is a strong written communicator who can translate technical...
, most specially excel Working experience in providing travel / crewing / training or technical support and customer service support... and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services...
, most specially excel Working experience in providing travel / crewing / training or technical support and customer service support... and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services...
to engineer solutions for 2000+ Virtual Desktops. Provide remote support for Citrix-related incidents escalated by the tier 1... Service Desk Support. Complete understanding of Windows Client and Linux. This would entail administration and automation...
is preferred, focused on: Customer service Technical support Back-office work Good verbal and written English communication skills... through e-mail and phone calls Assist and support customers, clients and stakeholders in the logical troubleshooting...
quality assurance testing Basic knowledge in MySQL or basic SQL scripting Experience with technical writing especially... documenting process flow diagrams, business requirements documents, problems and solutions for customers and other support...
We’re looking for a Customer Support Specialist who can deliver fast, thoughtful, and technically informed support... and non-technical users, and help shape a smooth end-to-end customer experience. If you enjoy solving problems...
with technical problem-solving. Helping support complex systems, coordinating incident response, and ensuring an exceptional..., Telecommunications, or related field o Experience in customer service, help desk, or technical support preferred Technical Aptitude...
-based or RAG systems is a plus Familiarity with SLA/OLA-driven support environments Ability to explain technical issues... support procedures, runbooks, and escalation processes Maintain and update knowledge base articles and troubleshooting guides...
About the Role We are looking for a Level 2 ERP Support Specialist to provide functional support across key business... Support role. Key Responsibilities Provide Level 2 ERP functional support to end-users across Manufacturing, Warehouse...
About the Role We are looking for a Level 2 ERP Support Specialist to provide functional support across key business... Support role. Key Responsibilities Provide Level 2 ERP functional support to end-users across Manufacturing, Warehouse...
About the Role We are looking for a Level 2 ERP Support Specialist to provide functional support across key business... Support role. Key Responsibilities Provide Level 2 ERP functional support to end-users across Manufacturing, Warehouse...
: Provide technical support on various platforms (e.g., .ADP, Cloud Pay, Totango, NetSuite, and Anaplan. via the preferred... in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life...
support role - Technical & Helpdesk Support or equivalent is a plus. What Would Be Helpful Understanding of financial...Job Description Summary The Application Support Analyst is responsible for providing client services and support...
Summary We are seeking a Level 2 Support Engineer to serve as a technical anchor for our Help Desk - someone who balances... MSP. Key Responsibilities Advanced Technical Support & Escalation Serve as a primary point of contact for customers...
About the job Level 2 Support Engineer Working Schedule: Monday - Friday, Eastern Standard Time Work Arrangement... to strong technical aptitudes, backed by at least 1 year of in-the-trenches experience, this person is a good communicator and a person...
systems is a plus Familiarity with SLA/OLA-driven support environments Ability to explain technical issues to non-technical... support procedures, runbooks, and escalation processes Maintain and update knowledge base articles and troubleshooting guides...